1. Orientation to Strengthening Families Protective Factors for 211 Operators A project funded by UWWA through grant funds from UWA

2. What is Strengthening Families?  Based on national research and evidence that shows families thrive when these factors are present: Parental resilience Social connections Knowledge of parenting and child development Concrete support in times of need Social and emotional competence of children

3. How to do this when you are already stretched?  Development team— Helen Jones, Ph.D., UWWA SFU and SFWA Project Coordinator Michelle Morris, Senior Manager, Volunteer Center, United Way of Snohomish County (formerly with 211 WA) Robin Higa, Parent Leader Consultant, National Alliance of Children's Trust and Prevention Funds & Chair of the Community Café Collaborative

4. Development Team Plan  Observe at 211 center  Develop orientation Listen for evidence or lack of Protective Factors Slight modifications in questions A new question or two to add to menu

5. Development Timeline  Observations – July 8-14  Propose to Directors – July 9  Develop orientation – July 13-17  Prepare materials – July 20-24

6. Orientation Schedule  9-11 Monday 7/27—Everett  1-3 Monday 7/27—Everett  9-11 Tuesday 7/28—Bremerton  2-4 Tuesday 7/28—Tacoma  9-11 Wednesday 7/29—Seattle  1-3 Wednesday 7/29—Seattle  9-11 Thursday 8/27—Yakima  9-11 Friday 8/28—Portland

7. Questions  Are you interested?  Do you want to be more involved in development and/or delivery?  What are your suggestions for development?  Does the proposed schedule work?  What did we not talk about that would be helpful to address?