1. M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM 20150729_v002_m-samc_sicc_example_enhanced_advising 20150729_v002_m-samc_sicc_example_enhanced_advising found in Resources byResources the M-SAMC Multi-State Advanced Manufacturing Consortium www.msamc.org is licensed under a Creative Commons Attribution 4.0 International License.www.msamc.org Creative Commons Attribution 4.0 International License Multi-State Advanced Manufacturing Consortium US DOL SPONSORED TAACCCT GRANT: TC23767 RELEASE DATE07/29/2015 VERSIONv 002 PAGE1 of 13 Primary Developer: M-SAMC Innovation Team 5, Spartanburg Community College S UCCESSFUL I MPLEMENTATION IN C OLLEGE /C OMPANY (SICC) E XAMPLE E NHANCED A DVISING S UCCESSFUL I MPLEMENTATION IN C OLLEGE /C OMPANY (SICC) E XAMPLE E NHANCED A DVISING US D EPARTMENT OF L ABOR M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM US D EPARTMENT OF L ABOR M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM

2. M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM 20150729_v002_m-samc_sicc_example_enhanced_advising 20150729_v002_m-samc_sicc_example_enhanced_advising found in Resources byResources the M-SAMC Multi-State Advanced Manufacturing Consortium www.msamc.org is licensed under a Creative Commons Attribution 4.0 International License.www.msamc.org Creative Commons Attribution 4.0 International License PRESENT STATE:PREFERRED STATE: Narrow definition of student success Advisors primarily work independently Advisors sit in general college advising department Little / no emphasis on lifelong learning Inclusive definition of success Advisors work cross-functionally with many college departments Specialized advisors sit in various academic departments Promote lifelong learning through career pathways & college resources NATIONAL MODEL: ENHANCED ADVISING

3. M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM 20150729_v002_m-samc_sicc_example_enhanced_advising 20150729_v002_m-samc_sicc_example_enhanced_advising found in Resources byResources the M-SAMC Multi-State Advanced Manufacturing Consortium www.msamc.org is licensed under a Creative Commons Attribution 4.0 International License.www.msamc.org Creative Commons Attribution 4.0 International License PRESENT STATE:PREFERRED STATE: New student outreach and recruitment not in scope of position Sometimes knowledgeable about how college policy affects students Outreach plans used to recruit students from community, esp. from non-traditional student populations Knowledgeable about curriculum & institutional changes that may affect students NATIONAL MODEL: ENHANCED ADVISING

4. M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM 20150729_v002_m-samc_sicc_example_enhanced_advising 20150729_v002_m-samc_sicc_example_enhanced_advising found in Resources byResources the M-SAMC Multi-State Advanced Manufacturing Consortium www.msamc.org is licensed under a Creative Commons Attribution 4.0 International License.www.msamc.org Creative Commons Attribution 4.0 International License PRESENT STATE:PREFERRED STATE: “Front line” for all new students, providing intensive support Provide course recommendations and audit progress to completion when requested Occasionally help students identify suitable career pathways Provide registration information and support when requested Consistent POC for all students, provide intensive support Knowledgeable about credentials available to students, proactively encourage students to apply for credentials when available Knowledgeable about career pathways, help all students identify suitable career pathways Act as a go to resource for all registration questions / support NATIONAL MODEL: ENHANCED ADVISING

5. M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM 20150729_v002_m-samc_sicc_example_enhanced_advising 20150729_v002_m-samc_sicc_example_enhanced_advising found in Resources byResources the M-SAMC Multi-State Advanced Manufacturing Consortium www.msamc.org is licensed under a Creative Commons Attribution 4.0 International License.www.msamc.org Creative Commons Attribution 4.0 International License PRESENT STATE:PREFERRED STATE: Sometimes provide guidance or referrals regarding finance or financial aid Generally not involved with scheduling Strong ties with finance dept, provide all students assistance and contact with proper finance staff (as needed) Proactive scheduling support aiming to accelerate completion NATIONAL MODEL: ENHANCED ADVISING

6. M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM 20150729_v002_m-samc_sicc_example_enhanced_advising 20150729_v002_m-samc_sicc_example_enhanced_advising found in Resources byResources the M-SAMC Multi-State Advanced Manufacturing Consortium www.msamc.org is licensed under a Creative Commons Attribution 4.0 International License.www.msamc.org Creative Commons Attribution 4.0 International License PRESENT STATE:PREFERRED STATE: Sometimes knowledgeable about student home / work life Don’t meet with students regularly, often no relationship with students in case load Knowledgeable about student circumstances, can provide or connect with wrap-around services when needed Develop relationships with all students in case load, especially those needing more intensive support NATIONAL MODEL: ENHANCED ADVISING

7. M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM 20150729_v002_m-samc_sicc_example_enhanced_advising 20150729_v002_m-samc_sicc_example_enhanced_advising found in Resources byResources the M-SAMC Multi-State Advanced Manufacturing Consortium www.msamc.org is licensed under a Creative Commons Attribution 4.0 International License.www.msamc.org Creative Commons Attribution 4.0 International License PRESENT STATE:PREFERRED STATE: Generally little knowledge about local industry and manufacturing Little knowledge about TAA and TAA- like students, policies, protocols No emphasis on recruiting TAA students Not knowledgeable about manufacturing career pathways Knowledgeable about local industry trends/needs, in demand occupations, manufacturing Understand TAA and TAA-like students, policies, and protocols Actively recruit TAA students Knowledgeable on manufacturing career pathways, required skills and aptitudes, etc. NATIONAL MODEL: ENHANCED ADVISING

8. M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM 20150729_v002_m-samc_sicc_example_enhanced_advising 20150729_v002_m-samc_sicc_example_enhanced_advising found in Resources byResources the M-SAMC Multi-State Advanced Manufacturing Consortium www.msamc.org is licensed under a Creative Commons Attribution 4.0 International License.www.msamc.org Creative Commons Attribution 4.0 International License Most advisors or counselors do not provide direct academic support to students Tutors provide direct academic support without advisor support or, sometimes, knowledge Enhanced Advisors (can be called Success Coach, Participant Engagement Facilitator [PEF], etc.) provide direct academic support when needed Enhanced Advisor provides one on one tutoring and supports the work of the tutor LOCAL SICC: RHODES STATE COLLEGE – SUCCESS COACH THEN: No Direct Academic SupportNOW: Intensive Academic Support

9. M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM 20150729_v002_m-samc_sicc_example_enhanced_advising 20150729_v002_m-samc_sicc_example_enhanced_advising found in Resources byResources the M-SAMC Multi-State Advanced Manufacturing Consortium www.msamc.org is licensed under a Creative Commons Attribution 4.0 International License.www.msamc.org Creative Commons Attribution 4.0 International License NOW: Local Case Study Technical Math Tutoring Many students in Rhodes’ Industrial Maintenance apprentice cohort struggle with Technical Math courses Several students in a recent cohort sought academic support from Rhodes State’s tutoring center for Technical Math II At least one student required support beyond what was available in the tutoring center after failing the first Technical Math II exam The student was referred to Rhodes’ Success Coach (or Participant Engagement Facilitator) after discussions with their employer and Apprenticeship Coordinator LOCAL SICC: RHODES STATE COLLEGE – SUCCESS COACH

10. M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM 20150729_v002_m-samc_sicc_example_enhanced_advising 20150729_v002_m-samc_sicc_example_enhanced_advising found in Resources byResources the M-SAMC Multi-State Advanced Manufacturing Consortium www.msamc.org is licensed under a Creative Commons Attribution 4.0 International License.www.msamc.org Creative Commons Attribution 4.0 International License NOW: Local Case Study Technical Math Tutoring The Success Coach and student had five days to prepare for the second exam The Success Coach provided additional tutoring and notes for the student, using different teaching styles The Success Coach provided written notes for the student, and walked through drawing geometric shapes and solving practice problems The student reviewed the additional notes, and continued practicing the work outside the classroom The student received an A+ on the second exam LOCAL SICC: RHODES STATE COLLEGE – SUCCESS COACH

11. M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM 20150729_v002_m-samc_sicc_example_enhanced_advising 20150729_v002_m-samc_sicc_example_enhanced_advising found in Resources byResources the M-SAMC Multi-State Advanced Manufacturing Consortium www.msamc.org is licensed under a Creative Commons Attribution 4.0 International License.www.msamc.org Creative Commons Attribution 4.0 International License NOW: Local Case Study Technical Math Tutoring The Success Coach worked with the students’ instructor, who agreed to allow the student to make up the mid-term, which he originally failed The student not only passed the courses in the short term, but has developed a method by which he can develop the skills to take exams confidently, even in topics that he finds difficult LOCAL SICC: RHODES STATE COLLEGE – SUCCESS COACH

12. M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM 20150729_v002_m-samc_sicc_example_enhanced_advising 20150729_v002_m-samc_sicc_example_enhanced_advising found in Resources byResources the M-SAMC Multi-State Advanced Manufacturing Consortium www.msamc.org is licensed under a Creative Commons Attribution 4.0 International License.www.msamc.org Creative Commons Attribution 4.0 International License LOCAL SICC: RELATED RESOURCES M-SAMC Website (Master): x DOL SkillsCommons (National): x Partner College or Company Links: FANUC Certified Education Robot Training (CERT) Website FANUC CERT Flyer

13. M ULTI -S TATE A DVANCED M ANUFACTURING C ONSORTIUM 20150729_v002_m-samc_sicc_example_enhanced_advising 20150729_v002_m-samc_sicc_example_enhanced_advising found in Resources byResources the M-SAMC Multi-State Advanced Manufacturing Consortium www.msamc.org is licensed under a Creative Commons Attribution 4.0 International License.www.msamc.org Creative Commons Attribution 4.0 International License SAFETY DISCLAIMER: M-SAMC educational resources are in no way meant to be a substitute for occupational safety and health standards. No guarantee is made to resource thoroughness, statutory or regulatory compliance, and related media may depict situations that are not in compliance with OSHA and other safety requirements. It is the responsibility of educators/employers and their students/employees, or anybody using our resources, to comply fully with all pertinent OSHA, and any other, rules and regulations in any jurisdiction in which they learn/work. M-SAMC will not be liable for any damages or other claims and demands arising out of the use of these educational resources. By using these resources, the user releases the Multi-State Advanced Manufacturing Consortium and participating educational institutions and their respective Boards, individual trustees, employees, contractors, and sub-contractors from any liability for injuries resulting from the use of the educational resources. DOL DISCLAIMER: This product was funded by a grant awarded by the U.S. Department of Labor’s Employment and Training Administration. The product was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership. RELEVANCY REMINDER: M-SAMC resources reflect a shared understanding of grant partners at the time of development. In keeping with our industry and college partner requirements, our products are continuously improved. Updated versions of our work can be found here: http://www.msamc.org/resources.html.http://www.msamc.org/resources.html Multi-State Advanced Manufacturing Consortium US DOL SPONSORED TAACCCT GRANT: TC23767 RELEASE DATE07/29/2015 VERSIONv 002 PAGE13 of 13 Primary Developer: M-SAMC Innovation Team 5, Spartanburg Community College