1. Key Concepts & Methods Introduction to Operational Planning Thursday, 29 July 2009

2. Contents  Operational Planning  Games-time Period  Operational Planning Process  Functional Ops Plan (FOP) Draft v1  Content  Process  Decision - Making

3. Operational Planning Plan everything that is needed to operate the Games  Services  Staff  Stuff  Space “The Four S’s” (Function Operations) (Workforce) (FF&E, Technology) (Overlay) Functional Operational Planning Venue Operational Planning “2 Major Planning Streams”

4. Games-time Period The period the GOC offers services to external clients 20 June – 6 July 2011 For a few functions, there are exceptions to this rule, i.e. Torch Run June 20 June 22June 26 4 July Host Town Program begins SOV Opens – Arrival of first delefations Opening Ceremony Closing Ceremony Start End SOV Closes – Last delegations departed 6 July

5. VENUE OPS PLANNING Games Time Period Games Planning Process TEST EVENTS FUNCTIO NAL OPERATI NG PLAN x ?? – DRAFT MODEL VENUE OPERATING x 1 VENUE OPERATING PLAN V1 x ? Replicate Model Venue Ops Plan x ? venues VENUE OPERATING PLAN V1 x ? Replicate Model Venue Ops Plan x ? venues VENUE OPERATING PLAN x ? - FINAL FUNCTIONAL OPERATING PLAN x ?? – FINAL FUNCTIONAL OPS PLANNING TEST EVENTS PLANNING FUNCTIONAL OPERATING PLAN x ?? – V1

6. FOPs/Drafts v1 - Content  Scope What activities/Services offered (including to whom) Where How When Whose involved Planning Assumptions TEs activities scope  Resources/Timelines Update

7. FOPs/Drafts v1 - Process

8. FOPs/Drafts v1 - Decision Making Core Planning Team  Planning  HR  VOL  Finance  Venues/Test Events  Games Services  Technology  NSE (Host Town Program) Senior Management Ops group President ED EC

9. Issues & Actions  Define gaps on key functional representatives i.e. Delegation Services and propose solution on how to proceed  in particular the Delegation Services responsible must come on board asap  Ensure all venue locations are finalised no later than 15 October 2009  Planning should develop in cooperation with the relevant FAs -prior starting the process, in September 2009- terminology, acronyms, list of venues, FAs, sports, clients, etc.  Add to the content planning assumptions - DONE  Communicate to SOI changes on GA on FOP v2  Develop games time proposed organisational structure  Decide on language to be used for the development of documents  Validate dates for budget revisions and define GOC’s President’s needs of information  Add NSE representative on the Core Planning Team (HTP) - DONE

10. Issues & Actions  TEs assumptions defined in the TEs concept of ops to be used as a base  The term “Resources” means, Budget, staffing, Technology equipment, FF&E.