1. © ABSL Power Solutions 2007 © STM Quality Limited STM Quality Limited Speech Making TOTAL QUALITY MANAGEMENT Speech Making

2. © STM Quality Limited STM Quality Limited Speech Making The thought of speaking in public strikes terror into some people. For those in management or supervisory positions, speaking to groups of people is often part of the job. This brief presentation aims to help prepare you to deliver your speech with confidence.

3. © STM Quality Limited STM Quality Limited Top Ten Tips - 1 Start your speech deliberately slowly. Nervousness creates a tendency to talk too quickly.

4. © STM Quality Limited STM Quality Limited Top Ten Tips - 2 Make sure you can be heard!

5. © STM Quality Limited STM Quality Limited Top Ten Tips - 3 Avoid fiddling with pen or notes!

6. © STM Quality Limited STM Quality Limited Top Ten Tips - 4 If the audience is small, look to each person – don’t just talk to the person sitting ahead of you.

7. © STM Quality Limited STM Quality Limited Top Ten Tips - 5 With a large audience that you cannot really see, look towards the middle and sweep from side to side occasionally.

8. © STM Quality Limited STM Quality Limited Top Ten Tips - 6 Aim to be bold and convincing in your delivery.

9. © STM Quality Limited STM Quality Limited Top Ten Tips - 7 Use pauses in your speech to emphasize points – you don’t have to talk at the same speed throughout the speech!

10. © STM Quality Limited STM Quality Limited Top Ten Tips - 8 Spend as little time as possible looking away from the audience e.g. – your notes, flip charts etc.

11. © STM Quality Limited STM Quality Limited Top Ten Tips - 9 Don’t move around too much – it can be distracting.

12. © STM Quality Limited STM Quality Limited Top Ten Tips - 10 Feel confident with your speech and your delivery will be confident!

13. © STM Quality Limited STM Quality Limited Presentation Aids Must be: Carefully prepared; Not too many; Simple and to the point; Used skillfully; Match the equipment available; Be updated at regular intervals.

14. © STM Quality Limited STM Quality Limited Hand-outs Can: Be used for reference; Reinforce the message; Save the audience writing notes; Be over photocopied; Be Eye-catching and interesting.

15. © STM Quality Limited STM Quality Limited Writing Your Presentation What are the aims of your speech? How long have you got? In a single speech, choose four or five key points you want to convey – a speech is more effective if a listener has to concentrate on a few points.

16. © STM Quality Limited STM Quality Limited Writing Your Presentation Structure is important – you must have an introduction, middle and an end. It is important to have a good clear beginning to grab the attention of the audience.

17. © STM Quality Limited STM Quality Limited Writing Your Presentation Keep your introduction short and to the point. If listeners lose interest at this stage you may never regain it for them.

18. © STM Quality Limited STM Quality Limited Writing Your Presentation Go into the main body of your talk as quickly as possible and be clear on what information you are conveying – this may mean repetition of key words.

19. © STM Quality Limited STM Quality Limited Writing Your Presentation Don’t be afraid of referring to your audience as ‘you’ – make speech more personal and more real to those who are listening. Avoid using jargon. Long and unusual words could baffle your audience rather than impress them.

20. © STM Quality Limited STM Quality Limited Writing Your Presentation Use short sentences – long sentences can be difficult for the listener to follow. Humour is a good way to relax you and your audience if done properly – practice before using in speech!

21. © STM Quality Limited STM Quality Limited Writing Your Presentation Be enthusiastic – think about all the positive things you are saying and why you are saying them – make sure they come through in your speech. Don’t let nerves or stress make your speech too formal – be natural!

22. © STM Quality Limited STM Quality Limited Writing Your Presentation Many speeches will end in a call for action – make sure you explain to your listeners carefully what it is they have to do. If your speech is shorter than the time allowed, don’t ad lib – this could change the structure of your speech.

23. © STM Quality Limited STM Quality Limited Writing Your Presentation If you are having question time at the end, have an emergency piece of information prepared in the event of no questions being asked. You may want to thank listeners for listening – this is a definite full stop and make you personable!

24. © STM Quality Limited STM Quality Limited Writing Your Presentation If you use old notes – keep the information updated!

25. © STM Quality Limited STM Quality Limited Remember to… Write out full speech then cut it down until you have key points only on cue cards. Number cue cards in case you drop them. Use A4 paper if sitting down or standing at a lectern. Write your speech as you speak – not as you write!

26. © STM Quality Limited STM Quality Limited Finally… Practice, PRACTICE!!