1. AFP Membership Chairs Orientation Call February 11, 2013

2. Welcome! Thank you for joining us! Today’s Agenda –Delivering Optimal Value to Members –Membership by the Numbers; Categories –Membership-Chapter Services Staff –Accessing Membership Reports –Membership Marketing Materials –Recruitment & Retention: IHQ and Chapters –Your Comments, Suggestions, Questions

3. Strategic Plan AFP’s 2011-2013 Strategic Plan can be found online here here

4. Strategic Plan Goals 1.­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­AFP will develop skilled, knowledgeable and ethical professionals worldwide. 2.­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­AFP will advance effective, ethical and accountable fundraising standards as an essential component of global philanthropy. 3.­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­AFP will aggressively promote and defend public policy that encourages philanthropy, supporting principles important to AFP and the fundraising profession. 4.AFP will deliver optimal value to members. 5.­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­AFP, a community of inclusion, will seek, embrace and engage diverse individuals, groups and organizations with a broad representation of experiences, perspectives, thoughts and cultures within the fundraising profession. 6.­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­AFP will provide strong leadership in promoting and supporting the fundraising community worldwide. 7.AFP will engage young professionals and youth exploring philanthropy and building their fundraising careers.

5. Importance of the Membership Chair Elevate status of profession Recruitment Retention Increased awareness of AFP’s role in the profession

6. AFP Membership Growth

7. Membership Categories Professional Young Professional Non-Profit Organization-Small Non-Profit Organization-Large Business Member –Executive Circle; Endorser Global e-Member

8. Membership Services Department Lori Gusdorf, CAE, Vice President, Membership and Chapter Services – lgusdorf@afpnet.org, x449 Joe Roadarmel, Membership Manager – jroadarmel@afpnet.org x489 Sawanna Foster, Member Services – sfoster@afpnet.org, x401 Jennifer Watkins, Member Services – jwatkins@afpnet.org, x400 Tiffany Oglesby, Member Services – toglesby@afpnet.org, x492 Leslie Gilding, Member Services – lgilding@afpnet.org x 490 Taryn Gold, MPA, Director, Chapter Administration– tgold@afpnet.org, x452 Margie Bennett, Chapter Services – mbennett@afpnet.org, x487 Heba Mahmoud, Chapter Services – hmahmoud@afpnet.org, x486

9. Chapter Services Directors Western US, PA, NC, SC Larry Hostetler – (916) 544-2024 lhostetler@afpnet.orglhostetler@afpnet.org Central US, GA and FL Val Lay – (614) 266-9918, vlay@afpnet.orgvlay@afpnet.org CT, MA, NH, NY, RI, Canada, Asia Lori Gusdorf – (703) 519-8449, lgusdorf@afpnet.orglgusdorf@afpnet.org DC, DE, MD, NJ, VA Taryn Gold – (703) 519-8452, tgold@afpnet.orgtgold@afpnet.org Canada Cynthia Quigley – (416) 941-9212, cquigley@afptoronto.orgcquigley@afptoronto.org Mexico Rose Sandoval – (52) 55 3626 1592, rsandoval@afpnet.orgrsandoval@afpnet.org

10. AFP Information Central http://reports.afpnet.org http://reports.afpnet.org

11. Using Reports: When and Why Membership Growth/Retention Chapter Roster Download New Members Download Lapsed Members Download

12. AFP Information Central http://reports.afpnet.org http://reports.afpnet.org

13. Address Change

14. PrintQ (www.afpprintq.com)www.afpprintq.com Log in using your chapter code as your username AND password

15. IHQ Assistance on Recruitment and Retention Installment Plan Comnet Telemarketing 2 Year Discount Lapsed Member Mailing MGI Prospect Joint Mailings Chapter Conference Exhibits

16. AFP Tools for Chapters www.afpnet.orgwww.afpnet.org – inside the Member Gateway, click on Chapter Resources to find special resources for Membership ChairsMember Gateway Chapter Resources Membership Chairs

17. Financial Benefits of Membership Member’s Savings Through our Chapter Chapter Educational Meetings (10 per year)$ Chapter One Day Conference$ Webinars (2 per year)$ Course Offerings (Fundamentals, CFRE Review, etc.)$ Other (job postings)$ Networking Priceless TOTAL$ Member’s Savings Through AFP INTERNATIONAL* International Conference Registration $370 off early bird;$520 off regular Networking (face to face and social media)Priceless Ready Reference Series (9 Titles) $180 Resource Center Research $ 50 Advancing Philanthropy Subscription $100 HEP Matching Gift screening $ 60 AFP Webinars (per session)$136 AFP Compensation and Benefits Survey$ 95 CFRE Application$165 TOTAL$11561 GRAND TOTAL(Chapter + $1156) * Does not include non-quantified benefits such as legislative advocacy, fundraising news eWires, free Webinars, Hot Topics information, Toolkits, Ethics Inventory Assessment, Information Exchange papers, Action University learning, online forums, 20% off any AFP Bookstore Purchase, 45% off North Park University Tuition, etc.

19. Chapter Ideas for Recruitment and Retention A written plan Involving as many members as possible New members’ welcome/orientation Thank you/recognition for renewing members “Member moments”—communicating members’ successes; members’ uses of AFP resources Scholarship opportunities

20. Chapter Ideas for Recruitment and Retention Calling about to be lapsed members Consider potential large Nonprofit Organizational Members in your chapter Reach out to small nonprofits Reach out to young professionals

21. Your Time: Comments Questions Ideas that work

22. Thank you for your time and involvement!