1. Module 5 Assessment, Intake, Supervision and Case Management

2. Case Management is a dynamic process… … that requires correctional practitioners to work collaboratively with women to define individual needs and to specify mutually agreed upon outcomes. - (Van Dieten, Robinson, Millson, Stringer, 2004).

3. A 5-Stage Model of Effective Case Management… 1. Assessment 2. Enhance Motivation 3. Provide Options and Opportunities for Success 4. Promote Formal and Informal Supports 5. Review and Reinforce Progress

4. Stage 1- Assessment… What assessments are you currently using? Are you satisfied…?

5. Gender-Responsive Assessment? Some promising developments 1. NIC 2. LSI-R Trailer 3. Other Innovative Assessments (SPIn- www.orbispartners.com)

6. Gender-Responsive Assessment... Critical Elements: 1. Dynamic and sensitive to change 2. Include gender-responsive items 3. Includes protective factors and strengths 4. Integrated Case Plan approach 5. Empathic and motivational interview style

7. Interview Style and Approach Methods to generate a safe and communicative environment?

8. Interview Tips 1. Talk less and listen with purpose. 2. Ratio for questions to reflections/summaries is 2:1

9. Stage 2- Enhance Motivation… Use Motivational Interviewing (Miller and Rollnick)…to increase commitment to change

10. Motivational Strategies 1. Feedback 2. Prioritizing 3. Goal Setting

11. Feedback Step 1: Set a time for feedback. Step 2: Provide rationale. Step 3: Review strengths. Step 4: Review challenges Step 5: Summarize and clarify.

12. Goal Setting Help women develop a personal goal… a SMART goal… S = Small, specific M = Measurable A = Attainable R = Realistic T = Timely

13. Demonstration of Feedback- Beth Step 1: Set a time for feedback. Step 2: Provide rationale. Step 3: Review strengths. Step 4: Review challenges Step 5: Reach agreement.

14. Setting a SMART Goal S = Small, specific M = Measurable A = Attainable R = Realistic T = Timely

15. Stage 3- Provide Options and Opportunities… 1. Personal 2. Vocational 3. Family and Social 4. Life Needs and Stability Factors…

16. Stage 4- Promote Formal and Informal Supports… Focus on helping women to identify and build a pro-social support network…

17. Stage 5- Review and Reinforce Progress… Reviewing the Case Plan Reinforce progress Explore barriers to success and propose solutions If goal achieved – establish a new priority target.

18. Barriers to Completing the Case Plan… 1. Goals conflict with other priorities 2. Goals are too big, unrealistic, unattainable 3. Practical and situational barriers 4. Recurrence of high-risk situations and behavior 5. Women with particular challenges.

19. Agency Barriers… Activity: Working in a small group Identify agency policies and practices that can be a barrier for women. Identify agency policies and practices that can be a strength, support or assistance for women.

20. Summary of Key Concepts… Case Planning … Is a dynamic process Is collaborative Consists of 5 –Stages The CASE PLAN provides a record of progress and should guide SUPERVISION…

21. Managing Your Workload Specialized caseloads Specialization within a mixed caseload Size of caseload Team approach Brokering services Task and time requirements Geographic distance Ability to function relationally, bi-culturally and cross-culturally Quality vs. quantity Self care

22. Activity: Cross-Gender Supervision What are the pros and cons of same gender supervision?

23. Case Management/Supervision Group Supervision Restorative Justice