1. 1.state legislature. 2.sports team. 3.organization. 4.information system. 5.Not sure A stable, formal social structure that takes resources from the environment and processes them to produce outputs is a(n)…

2. 1.state legislature. 2.sports team. 3.organization. 4.information system. 5.Not sure A stable, formal social structure that takes resources from the environment and processes them to produce outputs is a(n)… An organization uses capital and labor provided by the environment and transforms them into products and services which, in turn, are consumed by environments in return for supply inputs.

3. 1.Rights 2.Privileges 3.Obligations 4.Laws 5.Responsibilities Which of the following is not part of the collective, realistic behavioral definition of an organization?

4. 1.Rights 2.Privileges 3.Obligations 4.Laws 5.Responsibilities Which of the following is not part of the collective, realistic behavioral definition of an organization? A realistic behavioral definition of an organization is that it is a collection of rights, privileges, obligations, and responsibilities that is delicately balanced over a period of time through conflict and conflict resolution.

5. 1.Clear division of labor 2.Completely governed by laws 3.Impartial judgments 4.Hierarchy 5.Explicit rules and procedures Which of following is not a structural characteristic of all organizations?

6. 1.Clear division of labor 2.Completely governed by laws 3.Impartial judgments 4.Hierarchy 5.Explicit rules and procedures Which of following is not a structural characteristic of all organizations? In some respects, all modern organizations are alike because they share common characteristics that help make them efficient.

7. 1.Precise rules 2.Procedures 3.Written law 4.Practices 5.Not sure Which of the following is not a description of a routine for producing goods and services?

8. 1.Precise rules 2.Procedures 3.Written law 4.Practices 5.Not sure Which of the following is not a description of a routine for producing goods and services? Routines, sometimes called standard operating procedures, are precise rules, procedures, and practices that have been developed to cope with virtually all expected situations.

9. 1.business processes. 2.business laws. 3.business concepts. 4.best practices. 5.Not sure A collection of routines for producing goods and services is called…

10. 1.business processes. 2.business laws. 3.business concepts. 4.best practices. 5.Not sure A collection of routines for producing goods and services is called… Business processes are collections of routines. A business firm in turn, is a collection of business processes.

11. 1.business laws. 2.best practices. 3.organizational culture. 4.organizational hierarchy. 5.Not sure A set of fundamental assumptions about what products an organization should produce is called…

12. 1.business laws. 2.best practices. 3.organizational culture. 4.organizational hierarchy. 5.Not sure A set of fundamental assumptions about what products an organization should produce is called… The organizational culture is a set of fundamental assumptions about what products the organization should produce, how it should produce them, where, and for whom.

13. 1.Entrepreneurial structure 2.Machine bureaucracy 3.Divisionalized bureaucracy 4.Professional bureaucracy 5.Adhocracy Which of the following describes an organizational structure that represents a small start-up business?

14. 1.Entrepreneurial structure 2.Machine bureaucracy 3.Divisionalized bureaucracy 4.Professional bureaucracy 5.Adhocracy Which of the following describes an organizational structure that represents a small start-up business? A young, small firm in a fast-changing environment has a simple structure and is managed by an entrepreneur serving as its single chief executive officer.

15. 1.Entrepreneurial structure 2.Machine bureaucracy 3.Divisionalized bureaucracy 4.Professional bureaucracy 5.Adhocracy Which of the following describes an organizational structure that consists of large groups of specialists organized into short-lived multidisciplinary teams?

16. 1.Entrepreneurial structure 2.Machine bureaucracy 3.Divisionalized bureaucracy 4.Professional bureaucracy 5.Adhocracy Which of the following describes an organizational structure that consists of large groups of specialists organized into short-lived multidisciplinary teams? Task force organizations that must respond to rapidly changing environments are indicative of adhocracy organizations. They usually have a weak central management.

17. 1.Entrepreneurial structure 2.Machine bureaucracy 3.Divisionalized bureaucracy 4.Professional bureaucracy 5.Adhocracy Which of the following describes the organizational structure of law firms, school systems, and hospitals?

18. 1.Entrepreneurial structure 2.Machine bureaucracy 3.Divisionalized bureaucracy 4.Professional bureaucracy 5.Adhocracy Which of the following describes the organizational structure of law firms, school systems, and hospitals? Professional bureaucracies are knowledge-based organizations where goods and services depend on the expertise and knowledge of professionals.

19. 1.Programmer 2.Consultant 3.Systems analyst 4.Project leader 5.Chief information officer Which of the following type of worker is not considered part of the information systems department?

20. 1.Programmer 2.Consultant 3.Systems analyst 4.Project leader 5.Chief information officer Which of the following type of worker is not considered part of the information systems department? The information systems department is responsible for maintaining the hardware, software, data storage, and networks that comprise the firm’s IT infrastructure. Consultants are usually not considered to be employees of the firm, thus they are not part of the IS department.

21. 1.Programmer 2.Consultant 3.Systems analyst 4.Project leader 5.Chief information officer Which of the following type of worker serves as the principal liaison between the IS department and the rest of the organization?

22. 1.Programmer 2.Consultant 3.Systems analyst 4.Project leader 5.Chief information officer Which of the following type of worker serves as the principal liaison between the IS department and the rest of the organization? It is the systems analyst’s job to translate business problems and requirements into information requirements and systems.

23. 1.Programmer 2.Consultant 3.Systems analyst 4.Project leader 5.Chief information officer Which of the following type of worker oversees the use of information technology in the firm?

24. 1.Programmer 2.Consultant 3.Systems analyst 4.Project leader 5.Chief information officer Which of the following type of worker oversees the use of information technology in the firm? The Chief information officer heads the information systems department and often reports to the CEO of the company.

25. 1.Agency theory 2.Behavioral theory 3.Technical theory 4.Transaction cost theory 5.Not sure Which of the following represents the idea that firms and individuals seek to economize on transaction costs?

26. 1.Agency theory 2.Behavioral theory 3.Technical theory 4.Transaction cost theory 5.Not sure Which of the following represents the idea that firms and individuals seek to economize on transaction costs? Firms try to reduce transactions costs through vertical integration, by getting bigger, hiring more employees, and buying their own suppliers and distributors.

27. 1.Agency theory 2.Behavioral theory 3.Technical theory 4.Transaction cost theory 5.Not sure Which of the following represents the idea that a firm is viewed as a “nexus of contracts” among self- interested individuals?

28. 1.Agency theory 2.Behavioral theory 3.Technical theory 4.Transaction cost theory 5.Not sure Which of the following represents the idea that a firm is viewed as a “nexus of contracts” among self-interested individuals? According to the agency theory, a principal owner employs “agents,” or employees, to perform work on his or her behalf. However, agents need constant supervision and management; otherwise, they will tend to pursue their own interests rather than those of the owners.

29. 1.outsourced organization. 2.digital firm. 3.international firm. 4.visual organization. 5.virtual organization. An organization in which work no longer is tied to geographic location is considered a(n)…

30. 1.outsourced organization. 2.digital firm. 3.international firm. 4.visual organization. 5.virtual organization. An organization in which work no longer is tied to geographic location is considered a(n)… Virtual organizations use networks to link people, assets, and ideas. They can ally with suppliers, customers, and even competitors to create and distribute new products and services without physical boundary limitations.

31. 1.mass customization. 2.individual production. 3.virtual manufacturing. 4.transaction-based production. 5.Not sure The ability to offer individually tailored products or services using the same production resources as mass production is called…

32. 1.mass customization. 2.individual production. 3.virtual manufacturing. 4.transaction-based production. 5.Not sure The ability to offer individually tailored products or services using the same production resources as mass production is called… Information systems can make the production process more flexible so that products can be tailored to each customer’s unique set of requirements.

33. 1.AOL 2.The intranet 3.The Internet 4.Earthlink 5.Virtual organizations Which of the following is capable of dramatically lowering the transaction and agency costs facing most organizations?

34. 1.AOL 2.The intranet 3.The Internet 4.Earthlink 5.Virtual organizations Which of the following is capable of dramatically lowering the transaction and agency costs facing most organizations? The Internet, especially the World Wide Web, is beginning to have an important impact on the relationships between firms and external entities, and even on the organization of business processes inside a firm.

35. 1.New entrants into a firm’s market 2.Pressure from substitute products 3.The expanded use of outsourcing 4.Bargaining power of customers 5.Bargaining power of suppliers Which of the following is not an external threat or opportunity under the competitive forces model?

36. 1.New entrants into a firm’s market 2.Pressure from substitute products 3.The expanded use of outsourcing 4.Bargaining power of customers 5.Bargaining power of suppliers Which of the following is not an external threat or opportunity under the competitive forces model? Various forces affect an organization’s ability to compete and therefore greatly influence a firm’s business strategy according to Porter’s competitive forces model.

37. 1.Outsourcing firms 2.Transportation service firms 3.Technology manufacturers 4.Internet service providers 5.Distributors Which of the following is not part of the business ecosystem?

38. 1.Outsourcing firms 2.Transportation service firms 3.Technology manufacturers 4.Internet service providers 5.Distributors Which of the following is not part of the business ecosystem? The concept of a business ecosystem builds on the idea of the value Web described earlier, the main difference being that cooperation takes place across many industries rather than many firms.

39. 1.AOL 2.The government 3.Information technology 4.Network economics 5.Information partnerships Which of the following plays a powerful role in establish business ecosystems?

40. 1.AOL 2.The government 3.Information technology 4.Network economics 5.Information partnerships Which of the following plays a powerful role in establish business ecosystems? Many firms use information systems to develop into keystone firms by building IT-based platforms that other firms can use. Examples include eBay.com, Yahoo!, and Dell Computers.