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News You Can Use Turning Competitive Intelligence into Winning Strategies Randy Richter
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APMP BID & PROPOSAL CON 2015 | PAGE 2 The Intelligence Cycle Planning Gathering Analysis Dissemination Processing
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APMP BID & PROPOSAL CON 2015 | PAGE 3 Bossus Pointy Hairibus
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APMP BID & PROPOSAL CON 2015 | PAGE 4 Snow How do you know what snow to collect, or where to go to collect it?
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APMP BID & PROPOSAL CON 2015 | PAGE 5 Former National Intelligence Officer for Science and Technology Tailored CIA’s National Intelligence Topics process for civilian use at Motorola in late 1970s Jan Herring
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APMP BID & PROPOSAL CON 2015 | PAGE 6 Key Intelligence Topics Key Intelligence Topics define the specific intelligence needed to enable effective decision making KITs reflect the intelligence needs of managers and executives KITs form the foundation of any consistent, repeatable, effective competitive intelligence program
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APMP BID & PROPOSAL CON 2015 | PAGE 7
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APMP BID & PROPOSAL CON 2015 | PAGE 8 Strategic Decisions & Issues KITs Focus: address long- term policy needs of the organization These are the most important set for a successful corporate CI program Do we have access to sufficient capital to enter the (fill in the blank) market? Do we have enough production capacity, or will we need to build a new plant with a more cost-effective manufacturing capability? Do we have intellectual property that differentiates us from our competitors? Can we recruit and retain the key staff that are instrumental to our company’s success? These KITs are not always applicable to opportunity-based CI
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APMP BID & PROPOSAL CON 2015 | PAGE 9 Early-Warning KITs What disruptive technologies may impact our core business? What do our customers think about our work/our people/our capabilities? Are new competitors entering/thinking of entering our space? Focus: avoid surprises Early warning KITs generally reflect management fears Tend to be weighted toward threats rather than opportunities
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APMP BID & PROPOSAL CON 2015 | PAGE 10 Competitive Strategy & Operations KITs Focus: promote common understanding of players in a market or opportunity What are the “personalities” of key competitors? What specific capabilities will competitors offer in context of market/opportunity? Who are potential new customers for our products/services? Are new suppliers available that may lower our/competitor costs? “Key Player” KITs are key to opportunity-based CI and PTW
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APMP BID & PROPOSAL CON 2015 | PAGE 11 Counterintelligence & Security KITs Focus: identifying what competitors know about us Is our intellectual property properly protected? Is our social media presence appropriate? Do we give away more than we gain? What information can competitors find about our work/our people/our capabilities? What do competitors perceive our “personality” to be? These KITs are applicable across the business spectrum
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APMP BID & PROPOSAL CON 2015 | PAGE 12 KIQs Are Not for Kids! Key Intelligence Questions are specific questions whose answers satisfy needs of specific KITs KIQs enable development of action plans for gathering and analyzing information
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APMP BID & PROPOSAL CON 2015 | PAGE 13 Key People KITs
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APMP BID & PROPOSAL CON 2015 | PAGE 14 Purpose General approach Specific, measurable target Specific plan
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APMP BID & PROPOSAL CON 2015 | PAGE 15
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APMP BID & PROPOSAL CON 2015 | PAGE 16 Provide news you can use to make informed business decisions
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APMP BID & PROPOSAL CON 2015 | PAGE 17 Actionable Intelligence in the BD Lifecycle Key point: CI deliverables must align with decision gates Marketing/Campaign Decision Interest Decision Pursuit Decision Bid Validation Decision Preliminary Bid Decision
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APMP BID & PROPOSAL CON 2015 | PAGE 18 Interest Gate Strategic Decisions & Issues KIT Do we have intellectual property that differentiates us from our competitors? Who are our key competitors in this market? What key IP do these competitors have? How does our IRAD spending compare with those of competitors in this market? Do we have enough production capacity, or will we need to build a new plant with a more cost-effective manufacturing capability?
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APMP BID & PROPOSAL CON 2015 | PAGE 19 Pursuit Gate What do our customers think about our work on the current program? What do key customers (acquisition, funding and user) say about our current performance? How has our performance changed over time. What do key customers say are unmet needs? Are new competitors entering/thinking of entering our space? Early-Warning KIT
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APMP BID & PROPOSAL CON 2015 | PAGE 20 Preliminary Bid Decision Gate Competitive Strategy & Operations KIT What specific capabilities will competitors offer in the context of this opportunity? Who are the known and likely prime bidders? Who are their teammates /roles/workshare? Where will they perform work – and does this provide them a cost advantage? Do they plan to recruit our staff? How – and when? Are new suppliers available that may lower our competitors’ costs?
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APMP BID & PROPOSAL CON 2015 | PAGE 21 Bid Validation Gate Counterintelligence & Security KITs Is our social media presence appropriate? Do we give away more than we gain? What do our employees say about us on GlassDoor? Are our current HR practices identifiable? Can competitors determine our staffing levels from LinkedIn data or our Facebook site? What information can competitors find about our current work, our people, and our capabilities?
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APMP BID & PROPOSAL CON 2015 | PAGE 22 What’s In It for Me? Gets everyone in the company on the same track Enables proactive analysis – not knee-jerk action Ensures that scarce (and expensive) intelligence resources are effectively used Enables development of winning solutions and strategies
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APMP BID & PROPOSAL CON 2015 | PAGE 23 Actionable Intelligence leads to success for your boss – and you!
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APMP BID & PROPOSAL CON 2015 | PAGE 24 Questions?
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APMP BID & PROPOSAL CON 2015 | PAGE 25 Randy Richter President Richter & Company Phone: (301) 845-7300 Randy@RichterAndCompany.com www.RichterAndCompany.com Contact Us APMP PO Box 77272 Washington, DC 20013-7272 Phone: +1 - (202) 450-2549 www.apmp.org
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