2. 1.What does this talk have to do with SPM? 2.How can this help you with team building? 3.What was your favorite point or example? 4.What are the speaker's three "call to action" points?

3.  Team’s ability is based more on its personality than its experience level  Software Projects are Cultural Events  Project Managers should match individuals' personalities to responsibilities  Responsibilities should be clear

4. Software Engineering Institute People Capability Maturity Model www.sei.cmu.edu/cmm-p The People Capability Maturity Model (People CMM) is a framework that helps organizations successfully address their critical people issues. Based on the best current practices in fields such as human resources, knowledge management, and organizational development, the People CMM guides organizations in improving their processes for managing and developing their workforces. The People CMM helps organizations characterize the maturity of their workforce practices, establish a program of continuous workforce development, set priorities for improvement actions, integrate workforce development with process improvement, and establish a culture of excellence. Since its release in 1995, thousands of copies of the People CMM have been distributed, and it is used worldwide by organizations, small and large.

5. Science of Personality TypesMyers-Briggs Extravert (E)Introvert (I) Sensing (S)Intuitive (N) Thinking (T)Feeling (F) Perceiving (P)Judging (J)McFletcher  Personal Stress ◦ happens when Responsibility ≠ Authority ◦ leads to Low Productivity, Apathy, …  Organizational Stress ◦ caused by too many activities ◦ leads to Poor Quality, missed deadlines  WorkStyle Patterns Inventory

6.  What is the number one predictor of a group’s productivity?  What can we do to improve productivity?

7.  Biggest influence on Productivity is Team Cohesion  Team cohesion influences how the team reacts to external influences, internal problems, and project challenges

8. Monitor and Manage Culture, as well as technical issues 1)Understand each team member’s background and personality 2)Understand the Organizational Culture 3)Match Roles to Personalities 4)Promote individuals' Professional Development

10.  Have members track their time  Make professional development a project goal  Let each member specify personal goals  Recognize long and short term development goals

11. Hire for trait. Train for skill.  Someone is more likely to learn a new skill than change their personality.  Ability to learn is essential anyway.

12.  Leader  Listener  Talker  Expert  Complainer  …

13.  Requirements Analyst  Designer  Quality Assurance  Marketing / Customer Liaison  Tools Expert  Documentation  Trainer  …

14. Definition The Staffing Plan defines the required human resources needed to deliver the desired project deliverables. It involves the selection and assignment of a Project Team. The Staffing Plan must provide the appropriate skill sets to manage the project and to perform the tasks that produce the specified project deliverables. It also needs to provide for any additional non-labor resources such as tools, equipment, or processes used by the project team. Why is this important? It's important for a project to accomplish its objectives as efficiently as possible. This requires a project manager to skillfully allocate resources. Once a project's scope is defined, the management decisions relating to project resource assignments usually are the single most important factor in ensuring a project's ultimate successful outcome. http://www.dis.wa.gov/pmframework/planning/staffing.htm

15. What is the purpose of assigning and documenting responsibility? ◦ blame? ◦ improved organization ◦ making sure the task gets done

16.  Responsibility ◦ Obligation to perform activity  Authority ◦ Right to make decision  Accountability  Reliability

17.  Usual format is a spreadsheet.  RACI Matrix ◦ Rows = people ◦ Columns = tasks ◦ Cells = relationships  R = Responsible  A = Accountable  C = Consulted  I = Informed http://www.nnh.com/ev/ram2.html

18.  Organizational Breakdown Structure ◦ next class  Resource Breakdown Structure ◦ graph of resources by type  Responsibility Assignment Matrix (RAM)  RACI Matrix ◦ responsible, accountable, consulted, informed  Position Descriptions ◦ text-based descriptions

19. 1.Which resource planning tool provides information on resource responsibility and accountability? A.OBS B.Resource breakdown structure C.RAM D.RACI 2.What is the primary purpose of the human resource plan? A.Identify and document roles, responsibilities, and skills necessary for project goal fulfillment B.Describe how the project team will interact C.Assemble the project team D.Document strategies to motivate the project team PMP Exam Cram by Michael Solomon Page 116 Answers 1 - C 2 - A

20.  Software Project Management should be taught in the Psychology Department.  Hire skilled people with appropriate personalities.  Match tasks to personalities.  Manage the culture.  Take steps to improve your workforce.  Document Responsibilities.

21.  Organizational Structures  Leadership ≠ Management