2. Overview Asset Management (AM) is a systematic process of operating, maintaining, upgrading and disposing of assets cost- effectively while maintaining a level of service that is acceptable to the customers.

3. Asset management is the practice of managing infrastructure assets to minimize the total cost of owning and operating them, while delivering the service level customers desire. Asset management is a framework to pursue and achieve sustainable infrastructure. Asset management can open communications and help move systems from crisis management to informed decision making, facilitate more efficient and focused system operations and improve financial management to make the best use of systems’ limited resources.

4. Benefits of Asset Management Better operational decisions Improved emergency response Greater ability to plan and pay for future repairs Increased knowledge of the location of the assets Increased knowledge of what assets are critical More efficient operation Better communication with customers Rates based on sound operational information Capital improvement projects that meet the true needs of the system

5. Key Areas AM Development Current state of assets Required sustainable level of service Identifying Critical Assets for Sustained Performance Determine Minimum Life-Cycle Costs Develop a Long Term Funding Strategy

6. Grant Program The New Hampshire Department of Environmental Services (DES) is pleased to announce the Public Water System Asset Management Planning Grant program. This grant is intended to assist community water systems in developing an asset management plan. The program will provide a 50% matching grant up to $15,000 for water systems to conduct asset management initiatives for drinking water infrastructure.

7. Projects funded by the Grant Program must include the following Asset inventory - with condition assessment and risk analysis Financial review - rate analysis and/or cost of service study Implementation plan and -community outreach strategy

8. Grant Work Asset Inventory Asset Condition Assessment & Analysis Level of Service and Cost / Rate Analysis Operation and Maintenance Manual Documentation & Mapping Financial Planning (Five year plan) Community Outreach / Involvement

9. 2014 AM Projects Asset Management Team Formed Water System Infrastructure Review Water System Station - Condition Assessment Asset Management Implementation Plan Inventory of Assets - Started Operations Manual - Started Master Plan Reviewed w/Engineers Work Order System Implemented Updating of Isolation Valve Information Documentation Reviews NHDES Grant Proposal Created & Awarded

10. Drinking Water State Revolving Fund (DWSRF). The DWSRF makes funds available to drinking water systems to finance infrastructure improvements. Systems performing asset management will be well positioned to understand their short- and long-term capital needs, and the DWSRF is available to help fund these systems’ efficient and cost-effective projects. As a result of the asset management process, systems will have strong Technical, Management & Financial capacity and thereby will be better able to effectively manage DWSRF funds. Funding Option CWSRF Currently allows for Principal Forgiveness

11. Conclusion The NHDES grant supports the VDOE Asset Management Program Asset Management will provide the VDOE with cost effective planning for our future Cultural change to a proactive approach Team building – commissioners, water operator, engineers, and residents work together

13. Water System 2014 Statistics Water Use for Year - 33,840,000 Gallons Average Month – 2,820,000 Gallons Average Day – 94,000 Gallons Water Stations Electric Cost - $31,206 Average Monthly Elec. Cost - $2,600 Water System Operating Cost - $150K /yr