1. Day Five: Session 13: Loose Ends Program Talk Template Charter/Letter to Linda Bob Johnson: Self Leadership revisited Review the challenges agenda established on Monday What lingering questions or issues would you like to “tie up” this morning? Concluding Exercises 1 (c) James G. Clawson

2. Levering the Program Impact Letter to Self: What did you learn? What if you could implement that? What obstacles would you expect? How will you overcome them? Complete as much of the evaluation as you can (minus last session). 2 (c) James G. Clawson

3. Session 14. Some Concluding Thoughts 3 You cannot change the world around you, you can only change the way you deal with the world around you. Change begins with you. (c) James G. Clawson

4. Society Can you change anything in the world “out there” without changing yourself first? 4 Organization Team Self (c) James G. Clawson

5. Leadership Point of View 1.Do you SEE what needs to be done? 2.Do you UNDERSTAND all of the forces at play? 3.Do you have the COURAGE to act? 5 (c) James G. Clawson

6. RESULTS Financials? Customers? Efficiency? Employees? Learning? RESULTS Financials? Customers? Efficiency? Employees? Learning? Elements in Effective Leadership Environment Legal, Cultural, Financial, etc. ORGANIZATION TASKOTHERS SELF 6 (c) James G. Clawson

7. Leadership is about managing energy, first in yourself and then in others. 7 (c) James G. Clawson

8. VABE based Behavior The missing variable 8 L3: VABEs EVENTS L1: BEHAVIOR L2: CONCLUSIONS FEELINGS LEVEL 1LEVEL 2 LEVEL 3 (c) James G. Clawson

9. Charters bring clarity … MissionVision Values Goals LEADERSHIP 1. Mission Statement 2. Vision Statement 3. Values Statement 4. Strategy 5. Operating Goals and Milestones 6. Leadership Strategy 9 (c) James G. Clawson

10. GENERAL CHANGE PROCESS BASELINE BEHAVIOR 10 ENCOUNTER NEW DATA ENCOUNTER CONFIRMING DATA NEW DATA Change from Baseline NEW NEW BASELINE HURT or PAIN Discon- firming Data DENY DISTORT DISCOUNT IGNORE CURRENT COMFORT ZONE ENTHUSIASM ENGAGEMENT LEARNING SEARCH FOR ALTERNATIVES EXPERIMENT CONFIRMATION DISCON- FIRMING L L L L L L L L (c) James G. Clawson

11. Does experience lead to wisdom? “Most people do not accumulate a body of experience. Most people go through life under- going a series of happenings which pass through their systems undigested. Happenings become experiences when they are digested, when they are reflected on, related to general patterns, and synthesized.” Saul Alinsky, Rules for Radicals, quoted by Henry Mintzberg in “The Five Minds of a Manager” HBR 11/03 11 (c) James G. Clawson

12. LEARNING FROM EXPERIENCE "To most men, experience is like the stern lights of a ship which illumine only the track it has passed." --Samuel Taylor Coleridge "Experience is not what happens to a man, it is what a man does with what happens to him." --Aldous Huxley 12 (c) James G. Clawson

13. Good is the Enemy of Great 13 “Conversely, perpetuating mediocrity is an inherently depressing process and drains much more energy out of the pool than it puts back in. … ‘I want them to have a great experience, and to have the experience of being part of something absolutely first class.’” Running Coach, p. 208 “WE TEACH WHAT WE TOLERATE.” Marietta Frey (c) James G. Clawson

14. Will you (not can you) change? Will you ever become anything more than a vessel transmitting the memes and genes of previous generations on to the next? Will you rise above (transcend) your legacies and lead others to do the same? If not, … 14 (c) James G. Clawson

15. Importance of Learning 15 The only real source of competitive advantage may be the capacity to learn. Arie de Geus, The Living Company (c) James G. Clawson

16. Some additional resources … 16 1.Course Portal at UNH: http://wsbe2.unh.edu/creating-future-leadership-and-change URL will be emailed to you. 1.Recommended Bibliography on my website or in the book on page 464. 2.My website (or just Google “James Clawson”) for Balance Wheel, etc.: http://faculty.darden.virginia.edu/clawsonj/http://faculty.darden.virginia.edu/clawsonj/ 3.Powered by Feel: how individuals, teams and companies excel, World Scientific, 2009 4.For career decision making (30 years of teaching career management now on the web @): www.CareerNextStep.comwww.CareerNextStep.com 5.Balancing Your Life: executive lessons for work, family and self. 6.E-mail me as you wish. JimClawson@virginia.edu.JimClawson@virginia.edu (c) James G. Clawson

17. AN INVITATION / CHALLENGE 17 (c) James G. Clawson