2. Mooo’vin Forward In Vermont Developing A Comprehensive Facilities Plan At UVM

3. My Background New York City Technical College State University of New York At Binghamton New Jersey Institute of Technology Machine Tool, Trades Industry Hospital Services Areas Consolidated Edison Co Of New York New York City Board of Ed Union County College University of Vermont 8/1999 Sal Chiarelli, Director of Physical Plant, UVM

4. Some Problems Encountered

5. Dig Safe

6. HVAC Team Effort

7. Access Issues

8. Access To Jobsites

9. Fleet Management

10. Buckets of Fun

11. Sloppy Work

12. Taking On Other Roles

13. Misdirection

14. A Variety Of Buildings Sal Chiarelli, Director of Physical Plant, UVM

15. Dudley H. Davis Student Center 2007 A Variety Of Buildings

16. Ira Allen Chapel 1925 Grassmount 1804

17. footers

18. Physical Plant Department 1999 265 Employees Sal Chiarelli, Director of Physical Plant, UVM Heat Plant HVAC CPR Shop Custodial Plumbing Electric shop Asbestos/lead Recycling Solid Waste Admin Service Ops. Material Management Grounds Projects

19. Comprehensive Self Study Review In PPD 2000-2001 Sal Chiarelli, Director of Physical Plant, UVM A.

20. Anticipated Results Accountable Reinvest in department/university Prioritization More proactive less reactive Better trained Highly effective Agile Reduce emergencies and recurring problems Improve morale/reduce turnover Sal Chiarelli, Director of Physical Plant, UVM

21. Customer Expectations Be invisible Like a utility I paid already (grants 50%) Varies according to the individual Be right over service Everything is an emergency Little or no planning Sal Chiarelli, Director of Physical Plant, UVM

22. Strategic Planning Re-evaluate our mission Create our Vision Develop goals Create strategies to reach goals Align with the University Sal Chiarelli, Director of Physical Plant, UVM

23. Mission To maintain facilities, perform related services and provide responsible stewardship of the University of Vermont’s physical assets in support of the University’s mission. Sal Chiarelli, Director of Physical Plant, UVM

24. Vision To be a highly effective facilities organization through: –Continuous improvement and innovation –Maximizing resources –Encouraging employee growth and job satisfaction –Promoting the values of UVM’s Common Ground and supporting the needs of the Campus Community Sal Chiarelli, Director of Physical Plant, UVM

25. 4 Main Goals Financial : To be responsible stewards of the university assets & cost effective managers of financial resources Internal Processes: To achieve operational excellence by providing highly efficient, effective and responsive services. Innovation and Learning: To create an environment that fosters employee excellence through participation professional growth and clear communications. Customer Perspective: To be recognized by our customers as knowledgeable, responsive and efficient service providers Sal Chiarelli, Director of Physical Plant, UVM

26. Some Communication Improvements Deans/Department Heads Unit meetings Cell phones Getting people out- seminars, training etc Emergency Logs Required Email Email Lists ESL Translators Bosnian/Vietnamese Web Site Services Day Lunch Annual report Sal Chiarelli, Director of Physical Plant, UVM

27. Creating A Team Atmosphere Walk around Show up Discuss issues Support from the top Everyone is important All hands meetings President and High Level Staff at meetings Bring people to shops Dept heads come to meetings Sal Chiarelli, Director of Physical Plant, UVM

28. All Hands Meeting Everyone attend Presentations of accomplishments Give people a chance to show off Get the message out Part of the big picture Sal Chiarelli, Director of Physical Plant, UVM

29. July 16, 2002

30. Visibility On Campus Shirts Hats Mark vehicles ID badges “Ownership” Sal Chiarelli, Director of Physical Plant, UVM

31. Energy Conservation Working with departments Formed a Utility Team More proactive in repairs Working with utilities Real time metering Get message out to students/faculty/staff Sal Chiarelli, Director of Physical Plant, UVM

32. Utilities Master Plan What are the opportunities Co-generation study Own our infrastructure Central chilled water plant Capacities Plan the campus Reduce demand Loop Systems Shorten plant shutdown Sal Chiarelli, Director of Physical Plant, UVM

33. Plant Controls System – Delta V

34. Central Chilled Water Plant

35. Emergency Blue Lights

36. Facilities Management Software FAMIS Space management Self Service Work control Key Control Inventory Wireless interface Scheduling Sal Chiarelli, Director of Physical Plant, UVM

37. Event and Room Scheduling Resource 25 More organized Avoid Conflicts 1000/1000/1000 Consistency Repeatability Sal Chiarelli, Director of Physical Plant, UVM

38. Event Planning Team

39. Facilities Condition Assessment FICIS Software

41. Project Management Facilities condition audit New project management position Charge projects New project management module Consistency Job Order Contracting Sal Chiarelli, Director of Physical Plant, UVM

42. Time and Attendance KRONOS Computerized Free up resources for other use Fair Flexibility Reporting Sal Chiarelli, Director of Physical Plant, UVM

43. Business Partner Successes Long term commitments Team approach Responsibility Help us reduce waste Assist with best practices Not endorsements.. Just Acknowledgment

45. Custodial Benchmarking And Master Planning

46. Job Order Contracting

47. Primary JOC Contractor JAM

48. Utilities Master Planning

52. Some Newer Initiatives

53. Life Safety Systems Sprinkler Valves Blue Lights Elevator Phones Exterior Doors General Safety In Rooms

54. Engineering Intern Program Variety of assignments Presentations Work year round Opportunity for Senior Projects Strengthen ties with CEMS Pays for itself Good for our staff. Energizing

55. Zone Maintenance Already Established 750K-1,000K Sq Ft Facilities Manager Trades Ownership Building and Equipment Advocates Team Atmosphere

58. Training and Compliance

59. Wellness Free in house health screenings for all employees On line tracking of health indicators if wanted Flex schedules to use health facilities

61. Metering/Monitoring/Cost Recovery

62. Utility Tracking

63. Some Results So Far Mix of resources More focused Input from employees Minimal grievances More professional Everyone is important More integrated approach Less downtime More training Less threatening Better prepared Emergencies way down Fewer flooding/Freeze-ups Better morale Work can be fun sometimes More opportunities Using business partners and vendors to help us Lots of “Good Stuff”…

64. Where Do We Go From Here Continue philosophy of continuous improvement Improve on benchmarking Predictive Maintenance Continue with Zone Concept Celebrate Keep marketing for more resources Continue Developing Staff

65. It’s the right thing to do for our customers THANK YOU FOR YOUR TIME