1. Interaction Design Research to Industry Peter Reid

2. Overview Masters research at The University of Auckland 2008 Interaction Design at Orion Health 2009 From research to industry

3. Masters Research 2008

4. Advantages of doing a Masters Supervisors are plugged into the field Finally - a chance to apply the skills learned during undergraduate years Develop the ability to communicate and work with ideas

5. Masters Topic A Multimodal Collaborative Handwriting Training System for Visually Impaired Students

6. Two main strands Enhancements: make changes to an existing system Longitudinal Study: test it out with three visually impaired students

7. Enhancements Understand handwriting literature Participatory design with a visually impaired adult Cognitive Dimensions evaluation top line ascender base line descender body of the letter x-height line Spatial features of letters. Adapted from Taylor (2001)

8. Longitudinal Study Some promising results Signing a signature is still a difficult task for visually impaired students Before After May’s Signature

9. Personal Highlights Developing skills – writing, thinking Meeting new people – school staff, students, families. Truly worthwhile Learning to work in a team – research group

10. OZCHI 2008 Cairns, December 2008 Inspiration Session on Health Interaction Design Meeting people working on various HCI projects

12. Interaction Design at Orion Health 2009

13. Introducing Orion Health Limited: A New Zealand company Specialist in integration for Healthcare Mission: ‘Provide Universal Access to Patient information’ Founded in 1993. 11 years of integration experience. Offices in US (CA, MD), Canada (Edmonton), UK (London, Birmingham), Australia and a development centre in Auckland.

14. Concerto

15. Clinical Design Team 8 people in Auckland, 2 overseas – Team leader – 2 Clinical Consultants – Nursing Background – 2 Clinical Staff, both Doctors – Spain and US – 5 Interaction Designers (3 Senior)

16. Interaction Design A relatively new field Heated discussion on the web on best techniques Plenty of books Some activity in NZ, but not much

17. Team Priorities Understanding user goals and the domain Elegant designs

18. Understanding user goals and the domain Interviews - Clinicians Observation – Hospitals Working with clinical staff

19. Designing a solution Lo-fi Mockups Balsamiq Hi-fi Mockups Fireworks Final Product Usability Testing Creativity / Idea Generation Design Patterns

20. Lo-fi Mockups Communicate ideas quickly Low cost Allows us to make mistakes Balsamiq is a great tool

21. Balsamiq

23. Hi-fi mockups Remove ambiguity (especially if pixel perfect) Allows the finer points of layout to be specified Colours and graphics can be shown Fireworks can be used

24. Techniques Wireframes – show the main pieces Storyboards – show a series of screens

25. Design Patterns Inspiration from other applications and websites Formalised patterns – For ideas – So we don’t have to reinvent the wheel – Quince.infragistics.com, welie.com

26. Design Patterns

28. Working with other Teams Development – what are we building? Solution/Software Architects – how will we make it work? Sales/Marketing – how do we sell and explain it? Testing – how should it work?

29. Research to Industry

30. Portable Skills Communicating with text and pictures – University: Constructing a thesis – Orion: Constructing deliverable documents to explain designs to clients and other teams within Orion

31. Portable Skills Working on problems as a team – University: Working within a research group, asking for ideas on how to solve problems – Orion: Working within a design team, designing with other interaction designers and clinical staff

32. Portable Skills Confidence in interacting with people – University: Communicating with school staff and families – Orion: Developing and maintaining contact with clinicians and other contacts, who may be in New Zealand or overseas

33. Portable Skills Oral Presentations – University: Presenting at university and the Ozchi conference – Orion: Presenting designs to a range of audiences – at client sites and within Orion

34. Portable Skills Defending design decisions – University: Understanding rationale for a thesis and research methodology – Orion: Understanding trade-offs and explaining the rationale for design decisions