1. Exam 1 Preview1 Exam 1: Friday, September 29 Room 344

2. Exam 1 Preview2 Exam 1 preview The exam will have two parts.  Part 1 (about 60%). 32 multiple choice questions on: assigned H&W chapters (Ch 1-7, 11) and topics covered in class Readings on organizational effectiveness and the value chain About a handful of the multiple choice questions will deal with the application of concepts to Dell and Southwest  Part 2 (about 40%). Approximately 1-3 essay questions on Understanding or application of concepts to the PFS case. One-third to one page of space will be available for the written response to each discussion question.

3. Exam 1 Preview3 Exam 1 preview—2 of 2  One-third to one page of space will be available for the response to each discussion question.  Slides for Sessions 2 through 9 would be a good review source, but not necessarily a comprehensive one.  Links to the PowerPoint slides for each session are available at the session number on the session schedule.

4. Exam 1 Preview4 Major concept areas  Strategy: purpose, formulation vs. implementation & elements of each; generic types  Strategic Management: process & sub tasks, strategic decision making, top management’s role  Hierarchy of strategy: corporate, business, functional  Organizational effectiveness: goal, RB, IP, stakeholders  Objectives vs. goals: criteria to distinguish; requirements of objectives  Analyzing external environment: societal & task; how to do it, Porter model,  Analyzing internal environment Resource-based: core & distinctive competencies, elements of sustainability Value chain Scanning internal resources: structure, culture, functional capabilities  Strategic audit (appendix 11C)  SWOT and building a TOWS matrix of alternative strategies  Corporate strategy: directional (growth, stability, retrenchment), portfolio analysis, parenting  Functional strategies: outsourcing, marketing, finance, R&D, operations, HR, IT  3 tests of distinctive competency  Financial performance and condition  Implementing strategy: role of programs, budgets, procedures

5. Exam 1 Preview5 Previous quiz questions  What is Daisytek’s corporate strategy? Address directional, portfolio, and parenting elements.  Corporate strategy deals with three key issues facing the corporation as a whole. Identify any two of the three and explain Daisytek’s approach to each.  Explain how PFS’s business strategy differs from the Daisytek’s core business strategy, i.e., the business strategy Daisytek followed prior to the creation of PFS.  What functional strategies are crucial to Daisytek's current or future success? Identify at least two and explain why they are crucial.