1. Global Field Operations Support Team GFO Support Team PCPR and PST Update: SOCCER September 16, 2014

2. Global Field Operations Support Team Agenda 1.PCPR Update 1.Changes and improvements for FY15 PCPR 2.Implications for SOs and PSTs 2.PST Update 1.FY14 PST Review recommendations 2.SO PST Membership and Engagement 3.Regional Engagement Forum 3.Q&A 2

3. Global Field Operations Support Team FY14 PCPR – Next Steps NO FY15 Planning: 1.Update the FY13-15 Organizational Capacity Plan 2.Develop annual objectives/outputs for inclusion in FY15 Annual Business Plan  Identify budget and resources required for each output  Identify available resources and additional support required 3. Update FY15 Annual Business Plan and NO budget 4.Identify available resources and partners 5.Develop FY15 PST Action Plan SO Engagement and Planning: 1.PCPR Ratings should inform SO portfolio engagement and exception management 2.Ratings are not punitive and should not affect program funding decisions 3.Ratings will inform PST Action Plans and SO decisions around capacity building funding and technical support Inputs: FY14 PCPR Ratings and NO Reports, SO Programme Quality Reports, FY13 Child Well-Being Report Recommendations 3

4. Global Field Operations Support Team FY15 PCPR Key Improvements: Inclusion of “Maturing” rating band Greater clarity, credibility and consistency of contributing indicators and data Revised indicators for fragile states One Stakeholder Panel in April (may be face to face) Working toward greater cohesion between PCPR and NO and PST strategy and annual planning cycles Inclusion of NO voice Improved data management 4

5. Global Field Operations Support Team GNOD Indicators 5

6. Global Field Operations Support Team FY15 PCPR Based on July 2014 and January 2015 GNOD indicator ratings Will look at trends SO support required for indicator data collection in Q1/Q2 –Child Well-Being, Programme Quality (Virtual) Stakeholder Panels will take place in April/May 2015 Ratings will be finalized in June 2015 FY15 PCPR Guidance and ToRs are being updated based on feedback and recommendations – will be available October 2014. 6

7. Global Field Operations Support Team GNOD, PCPR and PSTs – annual cycle  PSTs feed into GNOD indicator ratings (Q1):  Quality of Programme Designs  Progress in Relation to Programme Objectives  Status of Baselines in Programmes  Child Well-Being Report Quality  PST members inform GNOD indicator review and feedback for PCPR Virtual Stakeholder Panels (Q2)  PSTs develop FY PST Action Plans based on PCPR ratings (Q4)  Focus on 2-3 key issues  Base/Consolidating – focus on DME and basic functioning  Maturing/Established – can broaden scope  PSTs respond to PCPR ratings (Q1-4) 7

8. Global Field Operations Support Team Programme Support Teams  39% of PSTs are performing well. Developed and successfully implemented FY14 PST Action Plan. Success factors: NO ownership, leadership and inclusion of SMT High level of NO/SO/RO commitment and engagement; sufficient bandwidth of PST members and inclusion in JDs Focus on 2-3 priorities Face to face meetings  47% of PSTs are functional. Developed and partially implemented PST Action Plan.  14% of PSTs are non functional and did not develop an Action Plan Fragile states, NOs with few SOs  PSTs are contributing to improvements in DME capacity, systems, processes, products 8

9. Global Field Operations Support Team PST – Recommendations for FY15 1.Request SOCCER to review PST SO membership 2.Clarify opportunities for engagement for non-core SOs 3.Establish Regional Engagement Forums (Regional PSTs) 4.Expand the scope of PSTs beyond DME 5.Develop specific guidance and support for fragile 6.Strengthen PST monitoring and oversight by ROs and GFO 9

10. Global Field Operations Support Team SO Membership and Engagement Recommendation: SOCCER review PST SO membership Somalia – SOs with grant experience South Sudan - SOs with grant experience Angola – align with new leadership and business model Lesotho – adjust for time zones Malawi – ensure PST members have appropriate bandwidth South Africa – include all SOs instead of core group Swaziland – include all SOs instead core group Nepal – include Canada Pakistan – align SO membership with funding %s Ghana – RO and Korea absent in most of the meeting Mali - adjust for time zones Sierra Leone - departure from the team of key SOs reps (US, UK and HK) (full list pending – waiting for responses from some regions) 10

11. Global Field Operations Support Team Regional Office Coordination Recommendation: Establish Regional Engagement Forum Oversight, monitoring, escalation management for PSTs Regional level coordination of capacity building initiatives Strategic identification and allocation of financial and technical resources Manage regional/multi-country initiatives Facilitate learning and sharing with the region Integrate with other fora i.e. RWG, Virtual Investment Review, Virtual Stakeholder Panels 11

12. Global Field Operations Support Team PST Scope, Mandate and Action Plans Recommendation: Broaden the scope of PSTs beyond DME Include Advocacy, HEA, Funding Diversification, Finance Encourage PSTs to focus on 2-3 clear, achievable objectives FY15 PST Objectives: Relevant to NO Strategy and priorities Driven by OCP, PCPR, SO PQ Survey, CWB Recommendations, etc. Support data collection and scoring for Programme Quality GNOD indicators Face to Face meetings GFO will develop FY15 PST Guidance and FY15 Action Plan template 12

13. Global Field Operations Support Team Funding for PST Action Plans Recommendation: Invite other SOs to contribute to DME CB Fund Identify other sources of funding Ensure NO expectations are realistic Strengthen alignment between MY strategic objectives, ABP, OCP, PST Action Plans 13

14. Global Field Operations Support Team Fragile Context PSTs Recommendation: Develop specific guidance for fragile contexts  Build on work done by EARO Different needs – Strong DME capacity, with other challenges to address (grant acquisition, grant match issues, SO coordination) SO representatives – limited bandwidth, limited PST exposure Access to capacity building funds 14

15. Global Field Operations Support Team Learning and Training Training for NO Leads and SO Coordinators (Q1) Revised PST Approach PST Action planning and monitoring PCPR Facilitation skills WV Central Team Rooms PST Fishbowls: How to develop an effective PST Action Plan (Q1 – Haiti, Mozambique, Tanzania) Using PST to develop Technical Approaches (Q2 – Haiti) Other ideas are welcome!! 15

16. Global Field Operations Support Team GFO “Asks” to SOCCER 1.Affirm/provide feedback on PST way forward 2.Revise PST SO Membership for identified PSTs 3.Provide feedback on Regional Engagement Forum ToR 4.Define portfolio level engagement 16

17. Global Field Operations Support Team Q&A 17