1. V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt Pediatric Discharge Wizard Some Providers use a tool in HEO/Wiz to facilitate discharges Medical Receptionists are notified when an order prints to schedule a follow-up appointment before the patient is discharged

2. V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt Medical Receptionist Role Order displays in left window of HEO/Wiz and Prints on Unit

3. V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt Medical Receptionist Role MR interprets Order, calls clinic, and schedules appointment Cn~ Clinic Name P~ Provider Name T~ Time Frame D~ Diagnosis CT~ Team Contact #

4. V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt Discharge Wizard Printouts Patient Discharge Letter (1 copy) given to pt Patient Instruction Sheet (1 copy) Nursing no longer needs to complete the handwritten Discharge Instruction Sheet. –shorter version of the Patient Discharge Letter –Nurse uses to review discharge instructions with the patient –Requires signatures of nurse and patient –Is placed in chart as a permanent document Asthma Action Plan (2 copies) –one copy is given to patient –Other copy is signed by nurse and patient and placed in chart as permanent document Prescriptions: are still handwritten Next 3 slides are examples of printouts

5. V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt Nurse reviews Patient Discharge Letter with patient/family

6. V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt Patient Discharge Letter continued…

7. V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt If Asthma Home Management Plan is completed by provider, a copy is given to patient and 2 nd copy is signed by both nurse and parent and placed in chart.

8. V://Traiining/NEO/MR/2009training/discharge appt scheduling for VCH09.ppt Medical Receptionist Role Retrieves Documents from Printer and delivers to nurse (prints to same place as HEO/Wiz Orders Print) –Patient Discharge Letter (1 copy) given to pt –Patient Instruction Sheet (1 copy) –Asthma Action Plan (2 copies).. if Asthma identified by Provider