1. Consulting as a Career Miami University 1st Annual CSA Alumni Conference October 11, 2002 Neal S. Gray, Sr. Principal Consultant, Keane, Inc. Bruce Eicher, VP of Customers, Manhattan Associates Panel Discussion MIAMI UNIVERSITY D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE

2. Career Introductions Bruce Eicher : 1999 Co-founded Intrepa and served as Chief Operating Officer. Intrepa was a leading provider of integrated supply chain management 1984 Served in Management Consulting for Crowe Chizek, one of the top 10 public accounting and consulting firms. 1989 Co-founder and Vice President of Consulting for The Summit Group, now DigiTerra, a division of Ciber, Inc., a leading international systems integrator providing IT services for internet strategy & development 2000 October 2000, Manhattan Associates acquired Intrepa. Serve as Vice President of Customers, oversee Account Management, Client Relations, Customer Support and Knowledge Transfer (training) departments.

3. Career Introductions Neal Gray : 1977 Programmer, NCR US Data Processing Group, Dayton, Ohio maintaining and enhancing existing business applications. 1979 Programmer and Project Leader, Mead corporate head quarters, Dayton, Ohio developing new business applications. 1984 Computer Operations Manager for F-H-F, CPA’s, responsible for computer operations, technology consulting and financial model design. 1986 Consultant, technical developer, quality assurance analyst, project manager, seminar leader. Currently travel internationaly teaching project mangement concepts to clients.

4. Smooth and Calm Turbulent and Churning Working Conditions of the consultant……….

5. What the customer wants from the consultant ….. Clear Confusing

6. Sometimes you feel like …. A hired gun An invasion force

7. Boundaries of IT consulting …. Keeping old technology just above disaster Cobol, PL/1, Batch Processing Finding new ways to get to old places Java, HTML, Interactive Websites

8. Sometimes a Consultant …. Stands alone wondering how to get there In a team climbing to new heights of success

9. Ideas brought to light by consultants …. May be old ideas injected into new situations May be a totally new creation

10. Powerful ideas that change their world Old ideas that make little impact And Sometimes ….

11. Some Consultants live …. By staying close to house and home Take their home with them from place to place

12. Consulting as a Career Questions ? (And Answers) Neal S. Gray, Sr. Principal Consultant, Keane, Inc. Bruce Eicher, VP of Customers, Manhattan Associates MIAMI UNIVERSITY D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE Miami University 1st Annual CSA Alumni Conference October 11, 2002