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Enterprise Management & Communicating Kitchens A Complete Foodservice Solution Paul Hepperla Emerson Retail Solutions Chuck Maddox Manitowoc Foodservice.

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Presentation on theme: "Enterprise Management & Communicating Kitchens A Complete Foodservice Solution Paul Hepperla Emerson Retail Solutions Chuck Maddox Manitowoc Foodservice."— Presentation transcript:

1 Enterprise Management & Communicating Kitchens A Complete Foodservice Solution Paul Hepperla Emerson Retail Solutions Chuck Maddox Manitowoc Foodservice

2 Agenda  Industry trends driving need  The business case for connecting the kitchen  Feasibility  Important questions to consider  Use case — A Manitowoc Perspective  Q & A

3 Industry Trends Driving Need — The Food Factory Healthy and Fresh Eating Trends Drive Menu Expansion Increasing Kitchen Density Challenges Productivity Change Frequency Increasing Compressed Implementation Time “Food Away From Home” Accounts for 48.7% of Food Sales Competitiveness = Responsiveness Smart, Energy-Efficient Controls and Equipment Are Interesting Tour Group Needs 50 Chicken Sandwiches Choice = Respond or Lose Ease and Repeatability Are Musts Low Overhead, Can’t Accommodate Heavy IT Systems Must Address Business Priorities It’s no longer enough to just be focused on back of the house

4 What Do Food Factories Need?  Productivity Requires: –Repetition –Consistency –Flow –Uptime  Dictates Needs: –Quickly Deployable Equipment –Monitor and Manage Equipment Usage and Health for Uptime –Transmit New Cooking Programs While Minimizing Disruption How Can We Systemize Kitchen Equipment Monitoring and Programming to Enable the “Factory Floor”?

5 Building (HVAC, Lights, Water, Refrigeration) Kitchen Only Emerson’s Footprint Unlocks Restaurant Energy Monitoring Opportunity Emerson Refrigeration Content Emerson Enterprise Monitoring Lead by OEM Relationships              Our Approach  Connect Existing Kitchen Footprint to Single Site Gateway  Manitowoc Restaurant Relationships  Emerson Remote Monitoring Capability + +  With KitchenConnect™ in Place, Add Building Systems Monitoring

6 Maintenance Costs Less downtime Preventive maintenance Asset management Energy Costs How much does it cost? When and how am I using it? Food Integrity HAACP Brand standards Revenue Protection Capacity decrease Sales loss Customer satisfaction Revenue Increases Menu changes “fresh focus” means more variation Labor Costs Ease of use Ease of training Minimize re-training needs KitchenConnect BrandBudgetEfficiencyRiskProductivity The Business Case 10% ?% <Four-Year Payback on Energy and Maintenance Savings ($6,100 annually)

7 Feasibility — Enabling Communicating Kitchens ProAct ® Enterprise Services and Cloud Solutions Site Supervisor Translator

8 USE CASES

9 Reduce Maintenance Costs and Disruption  Reduction in maintenance and service call costs Service Maintenance

10 Three P’s of Better Maintenance Management Data-driven, “right sized” planned maintenance! Reducing unplanned calls by up to 60%! Schedule service when it’s most convenient for you and your operation Planned

11 Three P’s of Better Maintenance Management Expert installation and startups! Proven to reduce the occurrence of service calls in the first year Proper training and easy access to operational information to reduce the occurrence of calls Prevented

12 Three P’s of Better Maintenance Management Remote monitoring and the analysis of data and metrics! Enables identification of potential failures before they occur! Avoiding disruption to the day to day operation and its ability to produce profitably Predicted

13 INCREASE PROFITS

14 Enabling you to maximize the earnings potential of the food and beverages you serve! Remote Menu Management

15 Food quality and consistency — monitored, assured! HACCP and food safety! Remote Menu Management

16 Remote Software Management Improve equipment performance and ease of use with the latest software updates.

17 Update, Change and Renew Recipes Easily instantly across your entire network of locations!

18 Reduce energy and consumable costs Leverage Operational Use Data

19 LIFETIME PERFORMANCE

20 More than ⅓ of energy costs are used in the kitchen KitchenConnect monitors both the facility and the kitchen equipment Leverage Operational Use Data

21 Enabling chains to turn equipment use data into consumption plans optimized to the peaks and valleys of each individual location! Even minor adjustments in use can have dramatic impact on profitability over time! Leverage Operational Use Data

22 Manage sustainability and the carbon footprint! For demonstrated environmental stewardship and the loyalty of consumers inclined to choose responsible brands Responsibility to the Environment

23 Traditional Way Cycle Time = Six Months Average Cost = $40K per Change Change Frequency = 2–3X Annually KitchenConnect Way KitchenConnect Enables Menu Broadcast New Menu Item Conceived, Cooking Program Defined Cooking Program File Mailed to Every Location Local Staff Uploads Program to Kitchen Equipment Sell New Items  No USB  No Mail New Menu Item Conceived, Cooking Program Defined Equipment Remotely Reprogrammed (No Staff Required) Sell New Items Menu Broadcast Cooking Program Transmitted From Emerson Monitoring Center KitchenConnect: Moves Changes From Months to Minutes

24 Important Questions to Consider  Do your devices have data worth the effort?  Can they communicate?  Do you have someone to help take action on the knowledge gained?  Have you talked with your IT group?  Wired or wireless?  In-store real estate: Do you have room?

25 Thank You! DISCLAIMER Although all statements and information contained herein are believed to be accurate and reliable, they are presented without guarantee or warranty of any kind, expressed or implied. Information provided herein does not relieve the user from the responsibility of carrying out its own tests and experiments, and the user assumes all risks and liability for use of the information and results obtained. Statements or suggestions concerning the use of materials and processes are made without representation or warranty that any such use is free of patent infringement and are not recommendations to infringe on any patents. The user should not assume that all toxicity data and safety measures are indicated herein or that other measures may not be required. Questions?


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