1. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 1 Creating and Delivering Oral and Online Presentations

2. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 2 Build Your Career with Oral Presentations Display your skills Think on your feet Grasp complex issues Handle challenges

3. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 3 Three-Step Process Planning Writing Completing

4. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 4 Planning Presentations Analyze the situation Select the medium Organize the information

5. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 5 Analyzing the Situation Purpose –Inform –Persuade –Collaborate Audience –Emotional state –Language issues –Circumstances

6. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 6 Selecting the Medium In-person presentations Podcasts Webcasts

7. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 7 Organizing Presentations Define the main idea Limit the scope Choose the approach Prepare the outline

8. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 8 Planning Outline State purpose and main idea Organize major points and subpoints Identify introduction, body, and close Show your connections Show your sources Choose a title

9. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 9 Speaking Outline Follow the planning outline Condense points and transitions to keywords Add delivery cues Arrange your notes

10. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 10 Writing Presentations Adapting to your audience Composing your presentation –Formality –Audience –Subject –Message –Conclusion

11. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 11 Creating the Introduction Arouse interest Build credibility Preview the message

12. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 12 Composing the Message Limit the main points Connect the ideas Engage the audience

13. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 13 Writing the Conclusion Restate the main points Describe the next steps Close the presentation

14. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 14 Completing Presentations Revise the message Master the delivery Prepare to speak Overcome anxiety

15. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 15 Mastering the Delivery Memorizing Reading Impromptu speaking Speaking from notes

16. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 16 Preparing to Speak Know the location Consider the audience Adapt the content

17. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 17 Overcoming Anxiety Extra material Practice Think positively Visualize success Take deep breaths Be ready Get comfortable Don’t panic Focus on message Engage audience Seek friendly faces Keep going

18. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 18 Appearing More Confident Don’t rush Maintain eye contact Stand tall Control your gestures Use your voice

19. © Prentice Hall, 2008 Business Communication Today, 9eChapter 16 - 19 Responding to Questions Focus on the questioner Respond appropriately Maintain control Survive the hot seat Encourage questions Conclude the presentation