2. Osterwalder, A. et al (2009)

3. An organisation serves one or several Customer Segments

4. It seeks to solve customer problems and satisfy customer needs with value propositions

5. Value propositions are delivered to customers through communication, distribution, and sales Channels

6. Customer relationships are established and maintained with each Customer Segment

7. Revenue streams result from value propositions successfully offered to customers

8. Key Resources are the assets required to offer and deliver the previously described elements

9. Some activities are outsourced and some resources are acquired outside the enterprise

10. The business model elements result in the cost structure

30. References Amit, R. and Zott, C. (2001) Value Creation in eBusiness, Strategic Management Journal, Vol 22. Hamel, G. (2000). Leading the Revolution. Boston, Harvard Business School Press. Osterwalder, A. and Pigneur, Y. (2002) An e-Business Ontology for Modelling e-Business, 15 th Bled Electronic Commerce Conference - e-Reality: Constructing the e-Economy, Bled, Slovenia, June 17-19, 2002. Osterwalder, A. et al (2009) Business Model Generation, self published. Tapscott, D., A. Lowi, D. Ticoll, (2000) Digital Capital - Harnessing the Power of Business Webs, Boston: Harvard Business School Press. Weill, P. and M. Vitale (2001). From Place to Space: Migrating to e-Business Models. Boston, Harvard Business School Press. Business School

31. by performing a number of Key Activities

32. SE Spectrum

34. Sharing Economy

35. Sharing Economy Opportunities