1. 2010 CCSSE P RESENTATION TO THE CCSSE T EAM HARFORD COMMUNITY COLLEGE

2. S COPE OF P RESENTATION 2010 Administration Benchmark Results  Compared to CCSSE colleges  Compared to Medium sized colleges  Compared to MD Consortium Item Responses per Benchmark Critical Thinking Student Service Ratings Characteristics of Respondents HARFORD COMMUNITY COLLEGE

3. 2010 A DMINISTRATION  All Maryland Community Colleges participated  HCC Administration  3 rd administration of CCSSE  Previously administered in 2006 & 2008  Administered in 60 randomly selected classes  April 2010 was the Testing Window  Administered by trained campus volunteers HARFORD COMMUNITY COLLEGE

4. CCSSE B ENCHMARKS T HE FIVE CCSSE B ENCHMARKS ARE :  A CTIVE AND C OLLABORATIVE L EARNING  S TUDENT E FFORT  A CADEMIC C HALLENGE  S TUDENT -F ACULTY I NTERACTION  S UPPORT FOR L EARNERS HARFORD COMMUNITY COLLEGE

5. Q UESTIONS TO C ONSIDER B ENCHMARK R ESULTS  H OW DO THE 2010 HCC RESULTS COMPARE TO PREVIOUS RESULTS ?  H OW DOES HCC COMPARE TO OTHER M EDIUM SIZED COLLEGES ?  H OW DOES HCC COMPARE TO OTHER M ARYLAND COMMUNITY COLLEGES ?  W HICH B ENCHMARKS ARE STRENGTHS AT HCC?  W HICH BENCHMARKS INDICATE AREAS OF IMPROVEMENT AT HCC? HARFORD COMMUNITY COLLEGE

6. 2010 HCC Benchmark Findings HCC improved in 4 of 5 Benchmarks HCC outperforms other medium sized colleges in 4 of 5 Benchmarks HARFORD COMMUNITY COLLEGE

7. HCC CCSSE B ENCHMARK SCORES HARFORD COMMUNITY COLLEGE B ENCHMARK SCORES ARE STANDARDIZED WITH A MEAN OF 50.

8. B ENCHMARKS – HCC AND M EDIUM S IZED C OLLEGES 2010 HARFORD COMMUNITY COLLEGE

9. Benchmarks – HCC and other MD Community Colleges 2010 HARFORD COMMUNITY COLLEGE

10. Q UESTIONS T O C ONSIDER I TEM R ESULTS  W HAT ITEMS CONTRIBUTE TO IMPROVEMENTS IN EACH B ENCHMARK ?  W HAT ITEMS WARRANT IMPROVEMENTS WITHIN EACH BENCHMARK ?  A RE WE SATISFIED WITH THE LEVEL OF STUDENT RESPONSES ? HARFORD COMMUNITY COLLEGE

11. A CTIVE AND C OLLABORATIVE L EARNING A CTIVE AND C OLLABORATIVE L EARNING (Percent Responding: Often/Very often) HARFORD COMMUNITY COLLEGE

12. Student Effort Student Effort (P ERCENT R ESPONDING : S OMETIMES /O FTEN ) HARFORD COMMUNITY COLLEGE

13. A CADEMIC C HALLENGE A CADEMIC C HALLENGE (P ERCENT R ESPONDING : Q UITE A BIT /V ERY MUCH ) HARFORD COMMUNITY COLLEGE

14. S TUDENT – F ACULTY I NTERACTION S TUDENT – F ACULTY I NTERACTION (P ERCENT R ESPONDING : O FTEN /V ERY OFTEN ) HARFORD COMMUNITY COLLEGE

15. S UPPORT OF L EARNERS S UPPORT OF L EARNERS (PERCENT RESPONDING: QUITE A BIT/VERY MUCH) HARFORD COMMUNITY COLLEGE

16. I NDICATORS OF C RITICAL T HINKING Critical thinking is a student learning outcome at HCC CCSSE has identified six items that address “critical thinking” Harford Community College 2010

17. I NDICATORS OF C RITICAL T HINKING Harford Community College 2010

18. R ESULTS BY S TUDENT S ERVICE A REA The following charts reflect student self reported use of, satisfaction with, and importance of student services Harford Community College 2010

19. A CADEMIC A DVISING Harford Community College 2010

20. C AREER C OUNSELING Harford Community College 2010

21. S KILLS L AB Harford Community College 2010

22. F INANCIAL A ID Harford Community College 2010

23. S TUDENT O RGANIZATIONS Harford Community College 2010

24. T RANSFER C REDIT A SSISTANCE Harford Community College 2010

25. S ERVICES FOR S TUDENTS WITH D ISABILITIES Harford Community College 2010

26. P EER OR O THER C OUNSELING Harford Community College 2010

27. C OMPUTER L AB Harford Community College 2010

28. J OB P LACEMENT Harford Community College 2010

29. F OR MORE INFORMATION http://www.ccsse.org/members/reports/2010/rep orts.cfmhttp://www.ccsse.org/members/reports/2010/rep orts.cfm  Any questions about the website, please contact the Office of Institutional Research If you want to see all 3-years frequencies to all questions, please refer to:  (located on G drive?) HARFORD COMMUNITY COLLEGE

30. C HARACTERISTICS OF R ESPONDENTS Demographic Characteristics of Respondents  Similar to student body  Characteristics fairly consistent over time HARFORD COMMUNITY COLLEGE

31. T HE HCC S AMPLE C HARACTERISTICS HCC R ESPONDENTS HCC S TUDENT B ODY G ENDER M ALE 44%39% F EMALE 56%61% R ACE E THNICITY W HITE 75%76% NON WHITE 25%24% A GE 18 -2473%62% 25+27%38% HARFORD COMMUNITY COLLEGE

32. E DUCATION AT HCC C HARACTERISTICS 200620082010 M OST CLASSES TAKEN D AY 64%69% 70% E VENING 35%31% 30% T AKEN T RANSITIONAL C OURSES (I HAVE DONE ) R EADING 17% 14% E NGLISH 24%23% 21% M ATH 39%32% T AKEN OR P ARTICIPATED IN (I HAVE DONE ) I NTERNSHIP, FIELD EXPERIENCE 14%19% 15% H ONORS COURSE 4% 6% C OLLEGE O RIENTATION COURSE 22%21% 16% S TUDY S KILLS COURSE 10%8% 10% F ULL AND P ART TIME S TATUS F ULL T IME 65%74% 70% P ART TIME 35%26% 30% HARFORD COMMUNITY COLLEGE

33. W ORK AND F AMILY C ONSIDERATIONS C HARACTERISTIC 200620082010 E MPLOYMENT W ORK 31+ HRS / WK 44%38% W ORK 21- 30 HRS / WK 19%23% 18% H AVE CHILDREN LIVING AT HOME 27% 28% M ARRIED 20%22% F IRST G ENERATION S TUDENT M OTHER NO COLLEGE EXPERIENCE 50%42% 39% F ATHER NO COLLEGE EXPERIENCE 50% 47% HARFORD COMMUNITY COLLEGE