1. 1 Views expressed in this presentation are those of the staff and do not necessarily represent the views of the Commission Marc Schoem Deputy Director Office of Compliance and Field Operations ICPHSO – Southeast Regional Training August 4, 2011 Atlanta, GA

2. Andrew J. Kameros Andrew J. Kameros Director Office of Compliance and Field Operations Howard N. Tarnoff Howard N. Tarnoff Acting Special Legal Assistant Office of Compliance and Field Operations Dennis R. Blasius Director Field Investigations Division 2

3. Carol J. Cave Carol J. Cave Director Office of Import Surveillance Mary B. Murphy Director Compliance Legal Division Office of General Counsel 3

4.  Full-Time Investigators  Analysts for Retailer Reporting Program  Websafety@CPSC.Gov 4

5. 5

6. Kathleen Stralka Kathleen Stralka Director Office of Epidemiology  Data Input  Triage  Integrated Teams 6

7.  Monthly Meetings  DVC – China AQSIQ  Health Canada  Mexico  EU 7

8. Neal Cohen Neal Cohen Small Business Ombudsman 8

9. 9 FY09FY10FY11TOTAL Drawstring Recalls 27442091 Hair Dryer Recalls 321015

10. Rockville, MD 10  State of the Art Testing Facility  Consolidated Technical Staff

11. Dean Woodard Dean Woodard Director 11 Tanya Topka Fast Track Team Lead Blake Rose Electrical / Fire / Mechanical Hazards Team Lead Renae Rauchschwalbe Children's Hazards Team Lead

12. 12 FY09FY10FY11 Reports (RP)540503372 Investigations (PI)50118103 Cases (CA)89120110 Total679741585

13. 13 FY09FY10FY11 Fast Track (RP/X)275237175 Reports (RP)885645 Cases (CA)567635 419369255

14. 14 Web Based New streamlined form coming soon

15.  Incidents  Trade Complaints  Media  Federal / State / Local Referrals  Retailer Reporting Program  Trend Analysis 15

16.  Internet Surveillance  Full Reports  Establishment Inspections  Sample Collections  Retail Surveillance  Holiday Surveillance  Fireworks  Halloween  Christmas 16

17.  Product Safety Assessments  Company / Product Recall Negotiations / Response  Other Factors 17

18.  Identify Patterns  Number of Products  Likelihood of Injury  Severity of Defect  Hazard Classification  A  B  C 18 DEXDEX

19.  Corrective Action Plan (CAP)  Social Media  Joint Press Release  Health Canada  Mexico  Latin America  EU  Recall Posters  Direct Mail  Website 19

20.  Recall Effectiveness Check  RecalledProductDisposal@CPSC.Gov  Reverse Logistics  Retailer Obligations  3 rd Party Testing Disposal Obligations 20

21.  Reports to Office of Compliance and Field Operations  Remedy  Incidents  CAPs  Recall Effectiveness Checks  Close Requests 21

22. Marc J. Schoem Deputy Director Office of Compliance and Field Operations U.S. Consumer Product Safety Commission  Phone: 301-504-7520  mschoem@cpsc.gov mschoem@cpsc.gov 22