1. Measuring Performance in Maryland Managing for Results – Est. in 1997, housed at Dept. of Budget and Management StateStat – Est. in 2007, housed in Office of the Governor Genuine Progress Indicator – Est. in 2009, housed in Dept. of Natural Resources D EPARTMENT OF B UDGET & M ANAGEMENT

2. Developing Good Performance Metrics Focus on outcome measurement – Establish goal, then decide which measures align with the goal Make resources available for agencies to empower them to “own” their measures – Guidebook provides step-by-step instructions for agencies creating a performance measurement plan – Each analyst in Office of Budget Analysis provides support – Offer trainings D EPARTMENT OF B UDGET & M ANAGEMENT

3. Developing Good Performance Metrics Get buy-in from agencies and the legislature in developing overall plan and scope – From 1997 to 2000, a workgroup including legislators and agency coordinators established Managing for Results (MFR) together – MFR is in statute – Steering committee guides policy, meets quarterly Establish definitions and data collection procedures – Clarifies the data behind the measure, reporting helps avoid audit issues A “good” metric may not be good for publishing – Some measures helpful for budget officers should not be published, but does not mean they should not be tracked and utilized in budget decision making For example, police patrols in a geographic region D EPARTMENT OF B UDGET & M ANAGEMENT