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Unlocking the door: The new Ellingsburg University Web Portal Seattle University Kristen Campbell, Julie Larsen, & Nancy Padgett
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Need For a Portal ► Central location to be direct link to resources from different locations Financial Aid Registration E-mail Campus Activities Admissions Academics
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Need, cont. ► Technology use is increasing world wide ► Stay competitive with other schools using portals ► Easy student and faculty accessibility to campus resources ► Increases outside awareness of university and outside accessibility to campus information
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Planning Team ► Representatives from multiple aspects of campus Representative group of students Alumni Faculty Staff Technology Student Services ► Greek Life, Student Activities, Housing and Residence Life Representatives from administrative offices ► Financial Aid, Admissions, Registrar, Business Office
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Implementation Team ► Technology Web designer Portal Designer Multimedia Services ► Dean of Students ► Admissions Each member of implementation team will be able to promote the new portal to differing populations.
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Feedback ► Necessary to collect feedback because… Hear all voices To make sure portal is easy to use To identify any instruction and training users will need to receive ► Ways of gathering feedback Test Run Online survey Contact links on each page for departments and portal administrators
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Test Run ► On site testing Place Information Technology staff in a central student location Allow students to navigate portal Ask for feedback during and after use ► One month restricted use pilot program Random stratified student sample Online evaluation on portal use
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Test Run, cont. ► On-line survey One semester after portal is launched administer a campus wide survey to address needs and concerns ► Provide contact information Give link to a specific person or office in charge of portal page Students can submit selective feedback as needed » POLL What is your overall rating of MySU? 1 (Dislike) 2 3 (Neutral) 4 5 (Love it!) poll taken from: http://mysu.seattleu.edu
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Channels to be Represented ► Faculty and Staff ► Prospective Students ► Current Students ► Alumni ► Parents ► Guests
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Communication Within the Portal ► Single sign method is preferred Increased student use with quick and easy access to campus resources ► One stop for multiple resources Each department/office will need access to portal updates, shared information, and editing privileges
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Organization ► Registration – class schedules, grades, course descriptions, registration deadlines and dates ► Financial aid – downloadable documents, access to billing statement, award letters, payment plans, fees ► Email ► Faculty, student, and office directories ► Admission – application, deadlines, open house information, campus maps, visit information
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Organization, cont. ► Campus calendar – student activities, club meetings, holidays, food service hours and menus, athletic events, arts & entertainment ► Residence Life – online housing contracts, room lottery information, theme housing information, off campus options, RA resources ► Library – catalogs, databases, reserve materials, links to outside holdings ► Academics – departments, majors/minors, course assignments, professor information and office hours
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Organization, cont. ► Home page will contain information pertinent for all users and specific menus for each community ► Specific menus will provide tailored options ► Search function within each menu will allow access to entire portal
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Sample Models ► Tabs allow: ► Specific groups to quickly access individualized information ► Easy direction to menus ► Clear organization taken from: http://cob.sfsu.edu/COB/portal_student/index.cfm
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Sample Models, cont. ► It is important to have a graphic identity to create continuity appearance of all pages within the portal ► Some graphic identities allow for easy visual connection back to the university identity ► Other graphic identities become a recognizable symbol around campus for the portal taken from: http://www.pc.maricopa.edu/students.htm and https://buzzport.gatech.edu/cp/home/displaylogin
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Best Practices ► The Seattle University student portal shows best practices with: simple graphics, implied student ownership, ease of use, and aesthetically pleasing display. taken from: http://mysu.seattleu.edu
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► Works Cited Georgia Institute of Technology (2004). Buzzport. Retrieved February 25, 2005, from https://buzzport.gatech.edu/cp/home/displaylogin Pheonix College (2005). Retrieved February 25, 2005, from http://www.pc.maricopa.edu/students.htm San Francisco State University (2005). Student Portal. Retrieved February 25, 2005 from http://cob.sfsu.edu/COB/portal_student/index.cfm Seattle University (2004). mysu. Retrieved February 25, 2005, from http://mysu.seattleu.edu ► Resources Burke, J. (2001) Educational web portals: Guidelines for selection and use (Report No. IR- 021868). Atlanta, United States: Southern Regional Education Board (ERIC Document Reproduction Service No. ED 475 677) Harr, G.L. (2002) Connections: A comprehensive student portal (Report No. IR – 021970). Florida Community College (ERIC Document Reproduction Service No. ED 474 411)
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