1. Member 2013-2014 HELP: Hispanic Emergency Liaison Program Justin G. Tilghman, MS, AEM, EMT-P Deputy Director Fire & Emergency Management

2. Member 2013-2014 Background Idea proposed after Hurricane Irene – Needs in Latino Community Developed in 2012 Purpose – Bring together leaders in the Spanish speaking community – Facilitate information dissemination

3. Member 2013-2014 Committee Members Emergency Management Department of Social Services Hospital Public Health Public Schools Private Sector

4. Member 2013-2014 Training 2 hour, tested class – Brief overview of EM 4 Phases – Brief overview of ICS – Brief Overview of County EOP ESFs EOC/ICS Interface – Discuss role of HELP Rep. in EOC

5. Member 2013-2014 The Role of HELP Point of Contact with Spanish-speaking community “Face” of Emergency Management – Social/Cultural implications of “government officials” Interpretation/Translation for non-emergency situations

6. Member 2013-2014 HELP in the EOC Field calls from Spanish-speaking citizens Translate/Review media releases POC for Spanish-speaking media outlets – Radio, television, etc. Serve in advisory role to EOC Director/IC in regards to Latino community issues/concerns – Information dissemination, etc.

7. Member 2013-2014 HELP in ICS/EOC Structure EOC Director Operations Emergency Services Branch Human Services Branch HELP Public Works Branch PlanningLogisticsFinance PIO HELP Safety Officer Liaison Officer

8. Member 2013-2014 Utilization Since 2012 2012 Hurricane Season – Dissemination of preparedness materials – Segments on Spanish television programs 2013 Spring Severe Weather Season – Dissemination of preparedness materials to schools – Dissemination of preparedness materials to migrant worker communities

9. Member 2013-2014 Typical Chain of Events EM Identifies Need Meeting w/ HELP Committee Public Health Public Schools Private Sector Hospital Patients Families Students Families Migrant Workers Citizens Churches Stores Business Patients Families DSS Clients

10. Member 2013-2014 Questions? Justin Tilghman jtilghman@co.lenoir.nc.us 252-559-6151