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Published byElwin Bryant Modified over 9 years ago
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LeadApps & Customization
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CRM Machine Button Campaigns & lists Orders Leads Call data Click-to-Call
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Admin
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Customizable by PCS
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Add custom tabs (PCS)
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Settings can be added for LeadApps: -QA Tool -Time management -Provision management -etc. Settings can be added for LeadApps: -QA Tool -Time management -Provision management -etc.
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Reports by PCS Also check if favorite reports can meet client needs Reports by PCS Also check if favorite reports can meet client needs
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Web API: Automate any actions that an admin can do – live
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Machine
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Total dialing logic rewrite possible Also reports etc. For example DNC-logic Total dialing logic rewrite possible Also reports etc. For example DNC-logic
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Mini widget Sales still todo today: 5
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Open: - Customer CRM - Own websites - Maps - Order-forms - Product owner systems - Custom call form Open: - Customer CRM - Own websites - Maps - Order-forms - Product owner systems - Custom call form
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Used to send data to an outside system live after a call ends: -Add call details to customers CRM -Do analysis on the call -Do modifications to contact list -Etc. Integration work needed on the client side or by PCS Used to send data to an outside system live after a call ends: -Add call details to customers CRM -Do analysis on the call -Do modifications to contact list -Etc. Integration work needed on the client side or by PCS
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Open any website after the call ends: -Surveys -Ratings -Customers internal tools Open any website after the call ends: -Surveys -Ratings -Customers internal tools
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