1. Microsoft Solution Accelerator for Business Desktop Deployment Microsoft ® Solution Accelerator for Business Desktop Deployment Training for IT Professionals Module -- Zero Touch Installation

2. Microsoft Solution Accelerator for Business Desktop Deployment Solution Accelerator for BDD Enterprise Edition

3. Microsoft Solution Accelerator for Business Desktop Deployment Agenda What is ZTI? The Three ZTI Scenarios -New Computer -Refresh Computer -Replace Computer ZTI Rule Engine ZTI Database (optional) ZTI Installation Monitoring and Reporting

4. Microsoft Solution Accelerator for Business Desktop Deployment What is ZTI? Extensions to the OS Deployment Feature Pack Designed to completely automate three scenarios: -New Computer -Refresh Computer -Replace Computer Designed to extend OSD capabilities -Computer rename -Greater control over the process: dynamic USMT state backup location, Sysprep.inf editing -Centralized monitoring and control -Progress reporting and alerting

5. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation Value Adds Number of programs and advertisements Optimized local vs. remote state storage Reporting and monitoring Troubleshooting Replace Computer scenario Automated “New Computer” scenario Dynamic package installation Dynamic driver addition Dynamic population of administrators and power users Enforcement of new standards Safeguards

6. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation Value Adds Evaluating the current environment -Networking information Current location by IP gateway IP address, MAC address -Computer information Make, model, product, GUID Asset tag Serial number HAL -SMS information Current distribution point server

7. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation Value Adds Manipulating the new operating system before mini-setup -Edit Sysprep.inf Computer name, domain, OU, timezone, etc. -Add drivers Preparing the machine for client use (after mini-setup) -Populate groups (Administrators, Power Users) -Add applications

8. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation Scenarios New Computer -Boot from CD or RIS to connect to SMS 2003 -Automate the selection of a particular package and program Refresh Computer -Target existing Windows NT 4.0 or higher machine for “wipe and load” -Capture state locally or to the network, restore to new OS Replace Computer -Capture state of old machine via advertisement, restore to new machine -Also used to support Windows 98

9. Microsoft Solution Accelerator for Business Desktop Deployment Scenario: New Computer Assumptions -No user data to restore. -If the assigned machine does not have an operating system, the process will entail booting WindowsPE from RIS or a CD to install the image. -If there is an operating system, but with no SMS client, the image installation can be kicked off from a logon script or clicking a URL in addition to the WindowsPE option. -If an SMS client does exist, then this scenario can be treated as if it were a REPLACE COMPUTER, but with no user data or profiles to migrate.

10. Microsoft Solution Accelerator for Business Desktop Deployment Scenario: New Computer

11. Microsoft Solution Accelerator for Business Desktop Deployment Scenario: Refresh Computer Assumptions -Installing master Windows XP image on existing computer -Current OS may be legacy operating system (Win98 SE or later) -If running Windows XP, current image is not company standard image -User data and profiles will be backed up and either stored locally (ideal scenario) or on a network share -Master image will then be applied, applications installed, and user data restored -This scenario requires SMS 2003 SP1 with the Advanced Client -If the SMS client is not installed on a target computer, it should be installed through another process

12. Microsoft Solution Accelerator for Business Desktop Deployment Scenario: Refresh Computer

13. Microsoft Solution Accelerator for Business Desktop Deployment Scenario: Replace Computer Assumptions -Similar to the Refresh Computer scenario -In this scenario the user will be moving to a different machine -Uses data must be stored in a location that can be easily connected to from the new machine A network share External device such as an external USB drive

14. Microsoft Solution Accelerator for Business Desktop Deployment Scenario: Replace Computer

15. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation Components Script to drive the process -ZeroTouchInstall.vbs -Hooked into OS program phases Data repository to control the process -CustomSettings.ini -Database Tool to maintain the database -AdminDB tool Monitoring and reporting -MOM 2005 -SQL Reporting Services

16. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation Processing Rules The ZTI deployment process uses rules to configure the computers. Determines the appropriate ZTI processing rules based on your environment. You configure the ZTI processing rules by modifying the CustomSettings.ini file and by creating entries in the ZTI Admin database.

17. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation General flow

18. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation Scenarios Simple -Controlled entirely through CustomSettings.ini contents Database-driven -Computer specifics retrieved from central database Complex -Computer specifics derived from database and INI file

19. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation Scenarios OSVersion – identification of current OS (WindowsPE, 98, NT, 2000, XP, 2003) IsServer – flag to indicate the current OS is Server HALName – name of the HAL of the current OS (Windows 2000, XP, 2003, WindowsPE only) Hostname – current computer name (temporary name for WindowsPE) AssetTag – SMBIOS asset tag value SerialNumber – SMBIOS computer serial number Local Machine and Environment Info

20. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation Scenarios Make – SMBIOS computer manufacturer Model – SMBIOS computer model Product – SMBIOS product ID (part number, SKU, etc.) UUID – SMBIOS unique identifier IPAddress(*) – list of IP addresses for the computer MacAddress(*) – list of MAC addresses for the machine DefaultGateway(*) – list of default gateways for the computer SMSDP – current SMS distribution point Local Machine and Environment Info

21. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation Scenarios UDShare – network share to store user state information UDDir – directory on specified share to store user state information (normally the current computer name) UDProfiles – users that should be included in the user state backup SLShare – network share to store ZTI logs OSInstall – flag to indicate that the computer is authorized Packages(*) – SMS packages to be installed on new OS Administrators(*) – users and groups to be added to Administrators group on new computer PowerUsers(*) – users and groups to be added to the Power Users group on new computer Custom Key Variables

22. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation ComputerName – computer name to specify in Sysprep.inf TimeZone – time zone value to specify in Sysprep.inf JoinDomain – domain for workstation to join MachineObjectOU – OU that the computer should reside in OSDINSTALLSILENT – flag to indicate automated install OSDINSTALLPACKAGE – set to SMS package ID of package to install (new computer) OSDINSTALLPROGRAM – set to SMS program name for specified package (new computer) OSDNEWMACHINENAME – name to be given to the new computer Custom Key Variables

23. Microsoft Solution Accelerator for Business Desktop Deployment CustomSettings.ini - Simple Scenario

24. Microsoft Solution Accelerator for Business Desktop Deployment CustomSettings.ini – Database-Driven

25. Microsoft Solution Accelerator for Business Desktop Deployment AdminDB Tool

26. Microsoft Solution Accelerator for Business Desktop Deployment ZTI Monitoring

27. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation Preparing the RIS Server Installing the Solution Accelerator for BDD Configuring the Appropriate Resource Access Configuring the ZTI OS Image Creating the ZTI OS Image Installation CD Configuring ZTI Processing Rules Preparing the Windows PE CDs and Images

28. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation You install the Solution Accelerator for BDD by completing the following steps: -Install the SMS 2003 OSD Feature Pack -Install ZTI Files -Install USMT 2.6 -Install the ZTI Admin DB Console -Install BDD Reporting

29. Microsoft Solution Accelerator for Business Desktop Deployment Zero Touch Installation Must have access to Excel to manipulate CSV files Source of data? -SMS -Manufacturer -Asset inventory All columns not specified will take defaults from CustomSettings.ini What if no records are found? ZTI AdminDB User’s Guide AdminDB Considerations

30. Microsoft Solution Accelerator for Business Desktop Deployment © 2004 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.