1. How Mobile Technologies Impact the Transportation Workforce UDOT’s Citizen Reporter App and Click ‘N Fix AppUDOT’s Citizen Reporter App and Click ‘N Fix App Lisa Miller – UDOT Traveler Information ManagerJuly 1, 2015Lisa Miller – UDOT Traveler Information ManagerJuly 1, 2015

2. About UDOT

3. TATS Segments

4. Public Facing Information

5. The Reporting App

6. Plow Driver Usage Plow driver methods to report: – Desktop computer at the shed – 511 Traveler Information Phone line – UDOT Citizen Reporting app

7. Streamlining business… New set of data that we did not have before Provides consistency in the reporting method Allows the public a consistent conduit to report conditions to UDOT Allows another interface for plow driver to report their required data Provides coverage on important rural routes for a fraction of the cost of deploying RWIS

8. UDOT Click N’ Fix app Public launch January 2015 Internal launch mid-2014 UDOT-branded app

9. UDOT Click N’ Fix app – How it works

10. Performance Measures and Reporting

11. Streamlining business… “One stop shop” for all issues statewide Fewer duplicate issues Better, more complete information from motorists within the initial report due to customized drop down menus Better awareness for UDOT leadership of the issues being reported Better awareness for UDOT leadership of clearance time for issues Easier interface for the public to report

12. UDOT Lane Closure App

13. Streamlining business… Contractor accountability Consistent, valuable information for the public Better information for the TOC Reports for UDOT leadership and stakeholders

14. Thank you! Citizen Reporter Initiative & Lane Closure Initiative: Lisa Miller Utah Department of Transportation Traveler Information Manager (801) 887-3761 lisamiller@Utah.gov @UDOTTraffic www.udottraffic.Utah.gov Click N’ Fix Initiative: Becky Parker Utah Department of Transportation TITLE (801) 965-3805 rebeccaparker@Utah.gov www.udot.Utah.gov