1. Seda Annual Report 2009/10 Select Committee on Trade and International Relations H. Lupuwana 3 November 2010

2. Contents  Delegation Details  Acronyms  Performance Highlights  Partnerships  Seda and STP Vote 32 Funding  Future Plans  Funds Leveraged from Provincial Partners  Co-location Points  STP – Involvement of Provincial Partners  CPPP – Involvement of Provincial Partners 1

3. Delegation Details 2 NameDesignation Mr L MngomezuluBoard Chairperson Ms H LupuwanaChief Executive Officer Ms M HogendoornChief Financial Officer Mr R AlummoottilChief Operations Officer (Acting) Mr J RavjeeExecutive Manager: Seda Technology Programme (Acting) Mr L NjengeSenior Manager: Strategy and Organizational Performance Management

4. Acronyms CRM Customer Relationship Management CPPP Community Public Private Partnership ICT Information and Communication Technology Seda Small Enterprise Development Agency SMART Seda Monitoring Analysis Reporting Tool STP Seda Technology Programme 3

5. Performance Highlights  Management  Reduction of audit findings  Almost 100% expenditure levels (99%)  Unqualified audit opinion  Full integration of Seda Technology Programme (STP)  Improved service provision  Increased outreach to outer lying areas  Extending services to rural areas, enhancing development through CPPP 4

6. Performance Highlights  Service delivery improvements  167 Business Advisors assessed and graded  75 Business Advisors trained as a result of international partnerships  Services Seta accredited Learning Academy  112,386 new clients attracted (94% of target)  23,874 clients working with during the year  Community Private Public Partnership (CPPP) programme revived  Development of new Client Journey Model  Improvement of ICT systems – Finance, CRM system for client data and integrated M&E system (SMART) 5

7. Performance Highlights  Service delivery improvements  Improvement in media relations with a 126:3 ratio (target 5:1)  1,150 jobs created through the Seda Technology Programme (STP)  2 new incubators established (Seda Construction Incubator – Dundee branch and Seda Limpopo Jewellery Incubator)  Facilitated R27.7m payments for SMMEs through the Public Sector SMME Payment Hotline  60% increase in the clients assisted with Seda services 6

8. Provincial Analysis – Key Indicators 7

9. Provincial Analysis- Key Indicators 8

10. Provincial Analysis – Key Indicators 9

11. Highlights  Statement of Financial Performance  99.9% Expenditure levels  Successful implementation of Finnish Support Programme (€6M over three years) 10 2009/102008/09 Transfers from other government entities R409,5MR484.7M External earningsR61.3MR61.7M Interest receivedR13.9MR12.9M TOTALR484.7MR559.4M

12. 2009/102010/112011/122012/13 R‘M Seda 331.2 385.1394.3405.6 STP 68.3 76.0110.5113.6 TOTAL 399.5*461.1504.8519.2 Vote 32: Seda & STP funding 11 *Excludes external earnings and additional funds from the dti of R85.2M

13. Future Plans  Strengthening existing partnerships  Expansion of partnership network, with the aim of enhancing our services  Refining of delivery model and sector prioritisation  Enhanced communication to improve access to information  Improved management of performance information 12

14. Funds Leveraged from Provincial Partners ProvinceFunds receivedNumber of local and district municipalities and other institutions working with Eastern Cape R3,176,5006 institutions Free StateR584,20210 institutions GautengNo funds receivedNo institutions partnering with on financial support KwaZulu Natal R14,25018 institutions LimpopoNo funds receivedNo institutions partnering with on financial support MpumalangaR4,734,3191 institution Northern Cape R2,512,1687 institutions North WestNo funds receivedNo institutions partnering with on financial support Western Cape R1,377,8491 institution TOTALR12,399,285 13

15. Co-location points ProvinceNumber of co-locationsCo-locations at local municipalities/partners Eastern Cape12Ntabankulu, Mbizana, Matatiele, Mt Frere, Camdebo, Kouga, Makana, Ingquza Hill, Mhlontlo, Senqu, Maletswai, Nelson Mandela Metro (Motherwell) Free State1Free State Development Corporation (Qwaqwa) KwaZulu Natal15Umngeni, Imbabazane, Ukhahlamba, Indaka, Umzimkhulu, Ezinqoleni, Umuziwabantu, Vulamehlo, Umdoni, Hibiscus, Umzumbe, Mthonjaneni, Ntambanana, Umlalazi, Dannhauser Limpopo3Lepelle-Nkumpi, Vleeschboom Constituency Parliamentary Constituency Office, Dept of Health and Social Development Northern Cape8Gasegonyana, Moshaweng, Gamagara, Richtersveld, Umsobomvu, Siyancuma, Kareeberg, Frances Baard TOTAL39 14

16. Seda Technology Programme ProvinceIncubatorsProvincial and local government involvement Eastern Cape5ECDC and Alfred Nzo involved in Furniture Incubator, Nelson Mandela Bay Metro involved in Construction and ICT Incubator. Talks with Alfred Nzo on establishing new incubator. Free State1Incubator funded by Seda, no local and provincial government involvement Gauteng8City of Tshwane cofunds Manufacturing and Automative Incubators and discussing establishing a Construction Incubator. Ekurhuleni Metro involved in Lepharo Incubator KwaZulu Natal6Umzinyathi District Municipality involved in Construction as well as Agri-skills Incubator. eThekwini Metro involved in Furniture and Construction. Limpopo2Provincial Agriculture department involved in bio-fuels incubator Mpumalanga5Stainless Steel Incubator has infrastructure support from Mpumalanga Economic Growth Agency Northern Cape0Talks Provincial Government to set up an Incubator. Small scale mining incubator (based in Gauteng) working in Okiep, Springbok and Kimberley North West1Incubator funded by Seda, no local and provincial government involvement Western Cape2Incubators funded by Seda, no local and provincial government involvement TOTAL30 15

17. CPPP Provincial and local government involvement Eastern CapeDiscussions ongoing with district and local municipalities to partner on projects Free StateXhariep District Municipality on establishing cooperatives, Lejweleputswa District Municipality on establishing leather cooperative, Motheo District Municipality on establishing Arts and Crafts Cooperatives GautengCity of Tshwane to establish cooperatives in Hammanskraal, City of Joburg on Arts and Crafts cooperatives, Ekurhuleni Metro to establish cooperatives KwaZulu NatalIlembe District Municipality to establish Arts and Crafts cooperatives, Umsunduzi Local Municipality on the Jozini Dam project, Umgungundlovu District Municipality on Arts and Crafts Cooperatives, Ugu District Municiplality on establishing five cooperatives LimpopoDiscussions ongoing with district and local municipalities to partner on projects MpumalangaDiscussions ongoing with district and local municipalities to partner on projects Northern CapeSiyanda and Pixley ka Seme District Municipality on establishing cooperatives North WestDiscussions ongoing with district and local municipalities to partner on projects Western CapeDiscussions ongoing with district and local municipalities to partner on projects 16

18. Thank you 17