1. Writing and Speaking for Engineers Memos and E-mail

2. Memos and E-Mail  Tone  Audience  Stylistic Conventions Topics

3. Memos and E-Mail Stylistically Between Memo and Letter In the Header: Use the Subject Line In the Body: Format as a Letter ➢ Salutation (Dear Professor Smith) ➢ Signature Line E-mail: Stylistic Conventions

4. Memos and E-Mail Treat as Formal Business Correspondence ● Use Standard Capitalization, Punctuation, Etc. ● Create a Professional User Name ● Remember that Records are Kept E-mail: Stylistic Conventions

5. Memos and E-Mail Always Consider Tone ✔ Appear helpful ✔ Avoid condescending attitudes ✔ Adjust formality to audience Allow for Cooling Off Time Keep them Brief ✔ Use Attachments for Long Documents E-mail: Tone and Audience

6. Memos and E-Mail Example 1 To: dcothran@nwe.ufl.edu From: anxiousandy@ufl.edu Subject: Date: 15 June 2005 00:21:34 Many people seem confused as to what type of format to use for the paper. Please consult with Dr Elms and get back with us. Many people want to work on this Saturday, so the sooner the better. Thanks.

7. Memos and E-Mail 1 Example 2 TO:lrjackso@umich.edu, mitsukoclemmons@crc.ufl.edu,lynnerd@ufl.edu, ssm@ufl.edu Subject: Personal Statement Hi guys. The attached personal statement is the one I have written for my Duke application. I intend on sending similar statements to the other schools, with particular information [ex. specific professors with whom I would like to do research] changed to fit the particular school. Any and all comments are welcome. Be as picky as possible... check grammar, content, paragraph coherence, everything. Any suggestions about transitions, etc are also welcome. Thanks in advance. My resume is also attached for your perusal. Feel free to make comments about the resume as well. Take care and if I don't see you or talk to you before the holidays, have a happy and safe holiday. Take care.

8. Memos and E-Mail 1 Example 3 To: dcothran@nwe.ufl.edu> From: braindead@fireme.com Subject: Dear Ms. Cochran: Attached is my report, as you requested.

9. Memos and E-Mail 1 Example 4 To: dcothran@nwe.ufl.edu From: mysteryman@dontreadthis.org Subject: attachment