1. Group 5. Josephine Huang Denny 94713010 林威宏 Kuei 94713032 謝世揆 Jerry 94713042 馮子千 Crystal 94713044 王芯 George 94713046 廖炳麒 TEFL

2. Introduction Nowadays in our society Taiwan has become the service industry from the agriculture and industry. Because the government is paying much attention to developing the sighting seeing, and the foreigners are also increasing to come to Taiwan.. Therefore the English has become the basic skill to the service industry. Because there are many servicing personnel start seeking a way to improve their English.

3. Now in the society, there are so many ways to study English. People try to learn English for oral English and commercial English. They find ways to go to the cram school and learn the English skills concern their duty. However, there are too many different styles of cram schools in the society. Therefore, most of the followers work on wrong ways and might give up easily. Due to the above, we are wondering to seek for a textbook introducing the professional service industry English skills. It can help staff learn what they need for their job. Because we need to use English on working, we are looking for a textbook which can make learners easily apply to their duty.

4. Level: for intermediate level and professional employees Time: 2 weeks Materials: textbook and CD Preparation: classroom. Hi-FI equipment. Ear phone. Microphone. Power point. Roles-play. Name cards. To assign characters. Checklist

5. Procedure Teacher should read the contents of the textbook first and then explain to the students. Display the conversation CD for students with Hi-FI equipment. Ask students to read the content of the textbook, and speak follow the CD. Ask students to play the roles of the textbook. The teacher make a situation for students and ask them to create the conversation of the roles in the situation. The teacher need to score students and to evaluate their performance.

6. CHECKLIST ITEMS Content 1. Are the contents been classified? 2. Are the contents categorized ? 3. Can reader figure out the structure of this book through the content ? 4. Are the contents introduced step by step ? Context 1. Is the context various? 2. Is the context helpful for users to understand the target language? 3. Is the context practicable? 4. Is the context fascinated? 5. Is there any interaction action in the context? 6. Is there any role play requirement in the context? 7. Is the context suit to the requirement of curriculum?

7. CHECKLIST ITEMS Vocabulary 1. Are the vocabularies suitable for the |subject to learn ? 2. Would the amount of unfamiliar vocabularies influence the learning efficient? 3. Is the context practicable? 4. Is there enough time for learners to adapt the performance of vocabularies? Grammar 1. Is the grammar has any examples for learners to practice? 2. Is the grammar emphasized? Exercise 1. Is there any activity for learners to practice? 2. Is there any conversation exercise which is come from the context for students to practice? 3. Is the exercise can attract learner’s attention?

8. The Cover

9. Context

14. CHECK LIST TEXTBOOK EVALUATION CHECKLIST SCORE EXCELLENTGOODADEQUATEPOOR Textbook Content 1. Are the contents been classified? 55321 2. Are the contents categorized ? 35321 3. Can reader figure out the structure of this book through the content ? 35321 4. Are the contents introduced step by step ? 35321

15. CHECK LIST TEXTBOOK EVALUATION CHECKLIST SCORE EXCELLENTGOODADEQUATEPOOR Textbook Context 1. Is the context various? 25321 2. Is the context helpful for users to understand the target language? 35321 3. Is the context practicable? 55321 4. Is the context fascinated? 25321 5. Is there any interaction action in the context? 35321 6. Is there any role play requirement in the context? 55321 7. Is the context suit to the requirement of curriculum? 25321

16. CHECK LIST TEXTBOOK EVALUATION CHECKLIST SCORE EXCELLENTGOODADEQUATEPOOR Textbook Vocabulary 1. Are the vocabularies suitable for the | subject to learn ? 55321 2. Would the amount of unfamiliar vocabularies influence the learning efficient? 35321 3. Is the context practicable? 55321 4. Is there enough time for learners to adapt the performance of vocabularies? 35321

17. CHECK LIST TEXTBOOK EVALUATION CHECKLIST SCORE EXCELLENTGOODADEQUATEPOOR Textbook Grammar 1. Is the grammar has any examples for learners to practice? 25321 2. Is the grammar emphasized? 15321 Exercise 1. Is there any activity for learners to practice? 15321 2. Is there any conversation exercise which is come from the context for students to practice? 35321 3. Is the exercise can attract learner’s attention? 25321

18. Evaluated scores (1)Totally 20 questions are listed to evaluate the textbook. (2)The maximum scores of each question are 5 points. (3)The summary are 61 points

19. ROLE PLAY CHECK IN

20. THANKS FOR YOUR PARTICIPATION