1. Crete, 03-04 September, 2007 1RURAL WINGS IP Usability Evaluation Framework (task 7.1) Current Status Presentation @ RURAL WINGS 4. Project Meeting Crete, 03./04.09.2007 by Media Design Center, Tech.Univ. Dresden / Germany (Thomas Köhler & Nina Kahnwald)

2. Crete, 03-04 September, 2007 2RURAL WINGS IP structure A. Timeline  Overview Overview B. Deliverables  Usability Evaluation Plan (Deliverable 7.1.1) Usability Evaluation Plan C. Instruments  I) User Monitoring FormForm - NCs: when did you held user trainings? CAP Expert Evaluation CAP Expert Evaluation (Internal Report)  II) Questionnaire Draft version (offline) Online-QuestionnaireOnline-Questionnaire [pwd: ruralwings]  III) Usability reference site Terminal as usability reference site ?

3. Crete, 03-04 September, 2007 3RURAL WINGS IP questionnaire Corrections to be decided  User groups: a)Student b)Teacher c)Local Authorities Personnel d)Medical&Health Personnel e)Agriculture&Fish Professional f)Local Small and Medium Enterprise (tourists industry etc) g)Associations h)OthersPlease specify:

4. Crete, 03-04 September, 2007 4RURAL WINGS IP questionnaire Corrections to be decided  Languages:  Policy: national translation by NCs where necessary  Cp. end-user description sheetend-user description sheet  Filters:  User groups (pupils do not answer questions on infrastructure)  Cp. Questions 4 and 6  Further Questions to added?  …

5. Crete, 03-04 September, 2007 5RURAL WINGS IP other issues Other Issues  Conference paper accepted:  Our paper: “Rural Wings - supporting e-learning in remote areas by satellite technology” has been accepted for the E- Learn 07 conference in Quebec.  Strong EU-Policy toward sattelite based support for remote areas:  Viviane Reding, the EU's Telecoms Commissioner: "The new way the Commission proposes today to select mobile satellite services will give Europe's industry the necessary confidence to invest in new EU-wide services for citizens. It will also help bridge the digital divide by improving coverage in the EU's remote areas.“ SourceSource

6. Crete, 03-04 September, 2007 6RURAL WINGS IP Next Slides only for background Information

7. Crete, 03-04 September, 2007 7RURAL WINGS IP methods B.2 Which methods will be used?  A triangulation of different usability evaluation methods will be used to take into account the desired information as well as the available resources (e.g. person-months).  Data collection was/will be integrated in different stages of development and implementation of the RW-platform:  Preparatory Expert Workshop (11/2006)  Heuristic Usability Evaluation @ prototype stage (4/2007)  Usability Testing through Coaching Method @ implementation and training sessions (5/2007)  Usability Assessment through online-Questionnaires @ a few months of usage (7/2007)

8. Crete, 03-04 September, 2007 8RURAL WINGS IP questionnaires B.2.3 Method online-Questionnaires [ongoing 04-11/2007 with Contributions]  A survey with online questionnaires will be conducted after a few months period of test run (08-11/2007). Questionnaires should differentiate the community-types and needs identified by the user needs analysis:  Rural Communities: Agriculture, Research, Education, Leisure, Municipality  Community Needs: Education/Learning, Connectivity, State/ Community Involvement, Business  Technical implementation and online-hosting will be organized by TUD, the questionnaires will be contributed by further partners (04-10/2007):  EA and UoA for the learning at school scenario,  INSEAD for the learning at work scenario,  BGU for learning at home scenario,  FORTH for learning at home scenarios (confrontation of emergency situations)  FORTHnet for learning at work scenarios (farmers training).  If necessary translation of final versions needs to be done by NCs.

9. Crete, 03-04 September, 2007 9RURAL WINGS IP network usage B.2.4 Method Network Usage Evaluation [starting 04/2007]  ASTRIUM will participate in tasks 7.1 and 7.2 as follows:  definition and implementation of a network usage evaluation methodology for Rural Wings networks  provide support to the NCs for the definition of telecom metrics to monitor and evaluate network usage and performance and for the usage data collection  evaluate terrestrial equipment capacities in terms of statistics collection