1. Umler Project Status for ACACSO May 14, 2009 Full speed ahead towards the July 25 th implementation Full speed ahead towards the July 25 th implementation Alan McDonald Director Asset Services

2. © Railinc 2009 All rights ReservedMay 14, 2009 It’s real and it’s happening July 25 Legacy Umler shuts down and the new Umler takes its place Umler “online (TSUM) is retired and replaced by www.Umler.Com www.Umler.Com Legacy Umler message users continue to use legacy messages until cut over Includes Query87 users TRAIN II (UMLER01, UMLER71, 72 messages) 2

3. © Railinc 2009 All rights ReservedMay 14, 2009 Umler conversion will take a few days. Prepare for it. Expect a 2-3 day outage of the Umler System over the weekend All messages will be queued up for processing when we come up TSUM users will need to hold input until www.umler.com is up after the conversion www.umler.com 3

4. © Railinc 2009 All rights ReservedMay 14, 2009 The new Umler website is simple, intuitive and interactive Point and click interface Pull-down lists Lookups Extensive help Easy navigation Extensive editing 4

5. © Railinc 2009 All rights ReservedMay 14, 2009 5 Data Quality 5

6. © Railinc 2009 All rights ReservedMay 14, 2009 Many data quality improvements introduced to ensure accurate data Number of critical elements has increased Validation customized to each equipment type More in-depth cross-element validation Eg. Tare + Load Limit Maximum Rail Load Data in error is not allowed on file Clear error messages with remedies Frequent revalidation which identify data conflicts 6

7. © Railinc 2009 All rights ReservedMay 14, 2009 To keep the file clean, “conflicts” have consequences Conflicts occur when any illogical data exists on file Identifies “hidden” errors from legacy Conflict aging “consequences” 30 days – Unit zero rated 90 days – Unit restricted in interchange 365 days – Unit subject to deletion from file Multiple email “ticklers” before each step 7

8. © Railinc 2009 All rights ReservedMay 14, 2009 Railinc is looking at ways to minimize the effect of increased conflict Moratorium on conflict aging Approved by AAR CSSC “New” conflicts will not start aging until end 2009 Existing car hire edits for zero rating will continue to apply Working directly with customers to clean up newly identified customers Part of communications program Regular email reports and follow-up Supplementing your own activities 8

9. © Railinc 2009 All rights ReservedMay 14, 2009 The status of Status StatusCountPercent Active175559187% Inactive396982% No Status21480311% 9 Remainder of cars will be loaded “Pre-registered” if effective date > July 25 “Inactive due to load” if not Inactive will become active on first movement Remainder will be cleaned up over time

10. © Railinc 2009 All rights ReservedMay 14, 2009 ACACSO member are specifically concerned about Equipment Type Code. ETC is generated in EMIS. 10 ETC Comparison Summary Total EquipmentDev Missing ETCDev with Different ETCTotal errorsConversion Accuracy 2,026,49120,5641,66022,22498.9% Gon/hopper use of 3 rd numeric as “loading capability” and “capacity” inconsistently EAMWC considering change to use consistently Owners should update equipment prior to July 25 th

11. © Railinc 2009 All rights ReservedMay 14, 2009 11 Training and Communications 11

12. © Railinc 2009 All rights ReservedMay 14, 2009 Railinc has leadership role in training and communication efforts. We need you to carry the word Railinc has direct access to primary users and is developing communication and training plans accordingly. Creation of 20+ Self-directed Web Demos Creation of “Sandbox” environment Comprehensive User Manuals and Help System Significantly improved Umler Specification Manual Series of “Town Hall” meetings and webinars On-line “Sandbox” for try out the new system 12

13. © Railinc 2009 All rights ReservedMay 14, 2009 Training Opportunities DateEventLocationDescription 28 MayRailinc WebinarLive-OnlineGetting Started 2 JuneRailinc WebinarLive-OnlineCore Functions - 1 4 JuneRailinc WebinarLive-OnlineCore Functions - 2 9 and 10 JuneTown HallAtlantaUmler Overview 11 JuneRailinc WebinarLive-OnlineAccount Administration 15 and 16 JuneTown HallChicagoUmler Overview 30 JuneTown HallDallasUmler Overview 25 JulyGO LIVE! Webinars will be recorded and available at www.railinc.com/umler 13

14. © Railinc 2009 All rights ReservedMay 14, 2009 ACACSO members are in a unique position ensure project success and we encourage your participation Keep the message going both internally and externally Make sure your colleagues and your customers know it’s coming and what it means to them Learn the system Help out in data clean-up The opportunities post-cutover are great. Now is the time to be thinking – The 2010 project planning season is coming up quickly 14

15. © Railinc 2009 All rights ReservedMay 14, 2009 Visit www.railinc.com/umler to learn what’s going on and to register for training opportunities Event Schedules Web demos Town hall meetings Webinar registration User guides Access to the sandbox FAQs 15

16. © Railinc 2009 All rights ReservedMay 14, 2009 www.railinc.com/umler Your one-stop shop for information & communications 16

17. © Railinc 2009 All rights ReservedMay 14, 2009 17 Railinc Corporation – 7001 Weston Parkway, Suite 200, Cary, NC 27513 – 919.651.5000 -- www.railinc.com www.railinc.com/umler Your one-stop shop for information & communications 24 Hour Customer Service 1-877-RAILINC csc@railinc.com ©Railinc 2008 All Rights Reserved July 25, 2009 UMLER becomes Umler