1. Dr Jean-Frederic Levesque Chief Executive, Bureau of Health Information

2. Bureau of Health Information Trusted information. Informed decisions. Improved healthcare. 2 To provide the community, healthcare professionals and the NSW Parliament with independent, timely and accurate information about the performance of the NSW public health system in ways that enhance the system’s accountability and inform efforts to improve health care. 2 BHI’s purpose

3. Bureau of Health Information Trusted information. Informed decisions. Improved healthcare. 3 Patient empowerment Supporting patients’ choices and expectations Promotes accountability at the patient-provider interface Political debate Stimulating explicit debates about policies Supports a culture of openness about performance 3 Reporting to promote accountability

4. Bureau of Health Information Trusted information. Informed decisions. Improved healthcare. 4 Internal motivation Knowing about own performance is a starting point Seeing the performance of others reinforces External pressure Contracts, funding streams and policies Peer judgement and public pressure 4 Reporting to support improvement

5. Bureau of Health Information Trusted information. Informed decisions. Improved healthcare. 5 Productivity: being organised, doing more Accessibility: healthcare, when and where needed Appropriateness: the right healthcare, the right way Effectiveness: making a difference for patients 5 Clinically-relevant dimensions of performance

6. Bureau of Health Information Trusted information. Informed decisions. Improved healthcare. 6 Efficiency: value for money Equity: health for all; healthcare that’s fair Sustainability: caring for the future Impact: better health, better lives 6 Policy-relevant dimensions of performance

7. Bureau of Health Information Trusted information. Informed decisions. Improved healthcare. 7 Healthcare in Focus – Annual Performance Report Hospital Quarterly The Insights Series Patient Perspectives Spotlight on Measurement Data Matters Snapshots Series 7 BHI’s reports

8. Bureau of Health Information Trusted information. Informed decisions. Improved healthcare. 8 8 Our latest reports

9. NSW Patient Survey Program

10. Healthcare Observer

13. Bureau of Health Information Trusted information. Informed decisions. Improved healthcare. 13 13

14. Bureau of Health Information Trusted information. Informed decisions. Improved healthcare. 14 Provide clinicians and managers access to more detailed information to support their local decision-making Develop new measures that are linked to priority areas for NSW Public Health System Stronger measures of outcomes of care More information about clinical variations in acute and chronic care Greater focus on what patients have to say about their care and how it impacts their life Insights into how providers and delivery organisations work as a system 14 More timely, detailed and tailored informaton – increased digital data, interactive media and advanced visualisation