1. Project Two Developing and Receiving clients Arranging a conference

2. Teaching steps Step 1. Lead in Step 2. Vocabulary and grammar Step 3. Text A: An enquiry Step 4. Text B: Confirming arrangements Step 5. Classroom exercises Step 6. Extended Business knowledge Step 7. Assignment

3. Teaching objectives 1.To enable Ss to talk about Arranging a conference1.To enable Ss to talk about Arranging a conference 2.To practice listening and reading for specific information2.To practice listening and reading for specific information 3.To review language for checking and conforming3.To review language for checking and conforming 4.To practice writing a letter of confirmation4.To practice writing a letter of confirmation

4. Lead in Organizing and attending conferences is part of your business. So learning to arrange a conference is very necessary as a business secretary or businessperson. How to arrange a conference?

5. How to arrange a conference Consider the following points: 1.What ? (Topic) 2.Who ? (Participants) 3.Where? (Location) 4.When and How long? (Duration)) 5.Programmer details? 6.What facilities? 7.How much money ?(Budget)

6. Put the following points in order 1.Decide on the duration 2.Invite the delegates 3.Organize the equipment required 4.Choose a location. 5.Finalize the programmed details. 6.Decide on the budget. 7.Arrange a date. key for reference: 6,1,7,4,2,5,3

7. Business words 9.seminar rooms 10.in addition to 11.main conference 12.requirements 13.written proposal

8. An Enquiry Listening 1

9. Listen again and complete the conference reservation for

10. Key to the form 1.Amtech 2.BN2 3EQ 3.01273 485 671 4.Between 35 and 40 5.Prague,if affordable 6. ￡ 20,000 maximum 7.September or October 8.Friday evening to after Sunday lunch 9.One conference room and one seminar room

11. Question 1 What do you think Rachel Day’s job is? She works in a conference and business events organization. She is a conference organizer. She is a conference reservation clerk. She is a business secretary

12. Question 2 What does Rachel day’s job involves? Reception Answering telephones Dealing with conference room reservation Confirmation

13. Discussion 1

16. Answers 1.The Plaza and The Grand Hotel 2.The Grand hotel and the Karolin Conference center 3.The Plaza 4.The Grand Hotel 5.The Karolin Conference Center 6.The Plaza and the Karolin Conference Center 7.The Karolin Conference

17. Discussion Which hotel would be the cheapest for Daniel Black’s conference? Please consider the following points: 1.price? 2.attractive location ? 3.near the center or airport? 4.modern or old style charm?

18. PlazaGrad Hotel Karolin 2 nights ×40 delegates =80 nights ￡ 7,200 ￡ 8,560 ￡ 12,000 2 dinners ×40 delegates =80 dinners ￡ 1,600 ￡ 1,680 ￡ 2,000 2 lunches ×40 delegates =80 lunches ￡ 1,200 ￡ 1,280 ￡ 1,480

19. PlazaGrand Hotel Karolin Conference room for 2 days ￡ 620 ￡ 690 ￡ 1,520 Seminar room for 2 days ￡ 360 ￡ 380 ￡ 400 Technical equipment for 2 days ￡ 400 ￡ 680 Inc. in price Total ￡ 10,980 ￡ 13,170 ￡ 17,400

20. Confirming arrangements Listening 2

21. Words and expressions 1.letter of confirmation 2.go ahead 3.depart 4.phone bills 5.the master account 6.colleague

22. Key 1. 25-27 2. 37 3. two nights 4.one seminar room 5.phone bills 6.go on master account 7.in writing by the end of the week

23. Writing practice

24. A letter of confirmation Dear Mr. Black, With reference to our recent telephone conversation, I am writing to confirm the arrangements for the Amtech Marketing Conference. The conference will take place at the Karoliny Conference Center in Prague from 25 to 27 September. The 37 delegates

25. will arrive for dinner on Friday and leave after lunch on Sunday. There will be a conference room and a seminar room for the conference. The Europe Events representative will welcome delegates on 25 September. Delegates will pay their phone bills; their drinks will go to the Amtech master account. A letter of confirmation

26. I enclose the conference program and will confirm the name of the Europe Events contact person in a few days. If you have any other questions, please do not hesitate to contact me. Yours sincerely A letter of confirmation