1. Supercharging Statewide Training: Beyond the Infrastructure / Content Divide MERLOT 2004 John Whitmer, @ONE Project, Evergreen Valley College Blaine Morrow, CCC Confer, Palomar College Debby Jones, CCCSAT, Palomar College

2. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Projects At-A-Glance @ONE – statewide technology training for California Community College faculty and staff CCC Confer – statewide e-conferencing project for California Community College system CCCSAT – statewide television broadcast network for California Community College system

3. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Presentation Outline 1.The Systemwide Challenge 2.Selecting Distributed Learning Technologies 3.Collaborative Efforts 4.Cross Promotion 5.Q & A

4. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Systemwide Projects –Grant from Chancellor’s Office to single college Primary Client Base –109 campuses throughout California, adjunct faculty Challenge: providing services from single organization to diverse client base The Systemwide Challenge

5. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Selecting Distributed Learning Technologies

6. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Teaching and Learning How are teaching and learning methods limited/enhanced by this technology? What kinds of learning and kinds of learners will this support? What teaching/learning activities will make the best use of this technology?

7. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Access How accessible is the technology for the learners? How flexible is it for this group or your teaching objectives? Will the teacher have adequate access to be able to prepare/practice?

8. Example: Online Workshops

9. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Selecting Online Workshops Teaching and Learning Flexible for application trainings, conceptual trainings, vary content and interactivity Access Instructors have 24-7 access Chose simple LMS for maximum faculty / user accessibility Requires comfort with online learning Enhances self-study, project-based courses for self- motivated learners Challenges - introductory topics, highly technical topics

10. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Interactivity and User-friendliness What types of interactivity does the technology support? How easy is the technology to learn and use? –For faculty, instructors, presenters –For students, participants

11. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Speed How quickly can course material/content be prepared/formatted using this technology? How easy is it to change the materials/content? Does the technology create/reduce delays in the exchange between teachers and learners?

12. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Costs What does it cost overall to implement? What is the cost in preparation time and learning? What is the opportunity cost of not using other possible technologies? What is the per-student cost? What does it cost the learner to use the technology? Are there costs saved by using this technology?

13. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Example: Desktop Seminar - Presentation

14. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Example: Desktop Seminar - Interactive

15. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Selecting Desktop Seminars Interactivity / User Friendliness Wide range of interactivity - voice chat, text chat, polling Relatively easy to learn – with training via self- paced materials, weekly online sessions, face-to- face presentations Speed Preparation simple & straightforward - PowerPoint, HTML Pages, Any desktop content Flexible – edit slides up to start of presentation, reorder / eliminate slides during presentation

16. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Selecting Desktop Seminars (2) Cost Low cost for users & presenters – ubiquitous technology (phone and Internet connection) No use charges – no charge per participant Huge savings: travel costs for presenter and participants

17. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Organizational Issues What are the requirements of the college, department, or others in your learning institution for effective use of the technology? What changes need to be implemented in the teaching institution? What policies have to be formed/evaluated in order to use the technology?

18. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training CCCSAT Video Broadcast

19. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Selecting CCCSAT Video Broadcasts Interactivity / User Friendliness If 2-way video, can interact w/video delay, improving with VoIP Once setup, can be like watching a movie, require no training or orientation. Easy to replay to students Organizational Issues Requires that videoconferencing equipment setup properly, available, services promoted

20. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Novelty Is this a new technology for the users? Is it fun to use? Is there a “wow” factor?

22. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Selecting TechTips Planned learning object integrating presenter video, PowerPoint slides, video screen capture Novelty for @ONE & Participants Time investment became burden –Required detailed line-by-line script –Take 1, Take 2, Take 3, Take 4 …. –Editing slow & cumbersome Solution: changed technology, eliminated presenter video

23. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Other Considerations Place-dependence Practical relevance Teacher motivation/requirements Support for diverse teaching methods Reliability

24. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Collaborative Efforts CETC (California Educational Technology Collaborative) @ONE CCC Confer CCCSAT California Virtual Campus (CVC) CCC Apply Tech Center

25. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Cross Promotion All projects seek to improving teaching and learning using technology Projects currently collaborate in: –Marketing (contact database, email outreach) –Presentations! –Services: use of each others’ services to increase contact and touch points with customer base

26. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Best Practice Exchange Which of these factors do you consider when choosing technologies? What additional factors are important to you? Do you have success stories / lessons learned?

27. @ONE http://one.evc.edu CCC Confer http://www.cccconfer.org CCCSAT http://www.cccsat.org MERLOT 2004 Supercharging Statewide Training Q & A / Contact Information John Whitmer, @ONE Project, Evergreen Valley College john.whitmer@evc.edujohn.whitmer@evc.edu / 408.223.6788 / http://one.evc.edu Blaine Morrow, CCC Confer, Palomar College bmorrow@palomar.edubmorrow@palomar.edu / 760.744.1150 (x1529) / http://www.cccconfer.org Debby Jones, CCCSAT, Palomar College djones2@palomar.edudjones2@palomar.edu / 760.744.1150 (x1526) / http://www.cccsat.org