1. Pamela Lyall, Mediator Wednesday 26 November

3. System 1 automatic, powerful, effortless, often unconscious, uncontrolled, fast, associatively coherent System 2 controlled, effortful, usually conscious, logically coherent, rule-governed, slower, more deliberate a secondary character that thinks he’s the hero Daniel Kahneman - "Thinking, Fast and Slow" FAST SLOW

4. System 2 Manual for tricky shots System 1 Auto works well in many cases

5.  Not mutually exclusive – need to operate both  Need to consciously operate out of System 2 thinking when things get tough  Be aware of possible traps  Have strategies to deal with them

7. Priming – environment Framing - context Anchoring – numbers What you see is all there is WYSIATI look for confirming evidence Fundamental attribution error

8. Mixing up probability v similarity Experience v memory Wrong rule of thumb Over optimism - planning fallacy Over estimating own ability Loss aversion Pursuing sunk costs Reactive devaluation Inertia - sticking with the status quo

9. Recognise warning signs Engage system 2 thinking Focus on the right problem Test assumptions and biases Slow down - relieve pressure Use multiple sessions Third party help be your own advisor Teamwork e.g. 6 hats

10. Process Ideas Process Cons Pros FactsFeelings

11. “Do not conform to the pattern of this world, but be transformed by the renewing of your mind. You’ll be changed from the inside out.”

12. Questions?

13.  Pamela Lyall, Mediator  email: pamela@pamelalyall.compamela@pamelalyall.com  website: www.pamelalyall.com