1. CIHR Emerging team & Western Canada Waiting List Investigators Knowledge Transfer & Research Workshop Château Laurier Hotel, Ottawa March 28, 2012

2. KT & Research Workshop Objectives: To provide an update on waiting time management strategies used for scheduled services To seek participants input on research directions for WCWL & The Emerging team

3. WCWL Investigators funding support

4. CIHR Emerging Team Investigators Claudia Sanmartin, Barb Spady, Cy Frank, Michael Carter, Gillian Hawker, Deborah Marshall, Carolyn De Coster, Eric Bohm, Mike Dunbar, Sherry Weaver, Diane Lorenzetti, Marie- Pascale Pomey, Peter Faris & Tom Noseworthy

5. WCWL Mission …improve the fairness of the system such that access to appropriate and effective health care is timely and prioritized on the basis of need and potential to benefit.

6. A Menu of Waiting Time Management Strategies Process redesign & efficiency optimization Single-entry models** Priority-setting tools** Waiting time targets & care guarantees* Patient choice systems* Simulation, scheduling and operations research** Appropriateness** Health promotion & disease/injury prevention * Past & **Present Research by WCWL Investigators