1. Subtitle, 18 TITLE, CAPITAL LETTER, 28

2. PRESENTATION 3 chapters Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 2

3. PRESENTATION STRUCTURE With 4 chapters Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 3

4. PRESENTATION STRUCTURE With 5 chapters Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 4

5. PRESENTATION STRUCTURE With 8 chapters Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 5

6. PRESENTATION STRUCTURE With 10 chapters Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 Item 1, calibri - 14 Item 2, calibri - 14 Item 3, calibri - 14 Item 4, calibri - 14 Item 5, calibri - 14 6

7. PRESENTATION STRUCTURE 3 chapters – 2nd option Item 1, calibri - 24 Item 2, calibri - 24 Item 3, calibri - 24 7

8. PRESENTATION STRUCTURE 4 chapters – 2nd option Item 1, calibri - 24 Item 2, calibri - 24 Item 3, calibri - 24 Item 4, calibri - 24 8

9. PRESENTATION STRUCTURE 5 chapters – 2nd option Item 1, calibri - 24 Item 2, calibri - 24 Item 3, calibri - 24 Item 4, calibri - 24 Item 5, calibri - 24 9

10. PRESENTATION STRUCTURE 8 chapters – 2nd option Item 1, calibri - 24 Item 2, calibri - 24 Item 3, calibri - 24 Item 4, calibri - 24 Item 5, calibri - 24 Item 6, calibri - 24 Item 7, calibri - 24 Item 8, calibri - 24 10

11. PRESENTATION STRUCTURE 10 chapters – 2nd option Item 1, calibri - 24 Item 2, calibri - 24 Item 3, calibri - 24 Item 4, calibri - 24 Item 5, calibri - 24 Item 6, calibri - 24 Item 7, calibri - 24 Item 8, calibri - 24 Item 9, calibri - 24 Item 10, calibri - 24 11

12. TRANSITION SLIDE, CAPITAL LETTERS. 24 pts Item 1, 16pts item 2, 16pts Item 3, 16pts item 4, 16pts Item 5, 16pts

13. TRANSITION SLIDE, CAPITAL LETTERS. 24 pts Item 1, 16pts item 2, 16pts Item 3, 16pts item 4, 16pts Item 5, 16pts

14. TRANSITION SLIDE, CAPITAL LETTERS. 24 pts Item 1, 16pts item 2, 16pts Item 3, 16pts item 4, 16pts Item 5, 16pts

15. TRANSITION SLIDE, CAPITAL LETTERS. 24 pts Item 1, 16pts item 2, 16pts Item 3, 16pts item 4, 16pts Item 5, 16pts

16. TRANSITION SLIDE, CAPITAL LETTERS. 24 pts Item 1, 16pts item 2, 16pts Item 3, 16pts item 4, 16pts Item 5, 16pts

17. TRANSITION SLIDE, CAPITAL LETTERS. 24 pts Item 1, 16pts item 2, 16pts Item 3, 16pts item 4, 16pts Item 5, 16pts

18. TRANSITION SLIDE, CAPITAL LETTERS. 24 pts Item 1, 16pts item 2, 16pts Item 3, 16pts item 4, 16pts Item 5, 16pts

19. TRANSITION SLIDE, CAPITAL LETTERS. 24 pts Item 1, 16pts item 2, 16pts Item 3, 16pts item 4, 16pts Item 5, 16pts

20. TRANSITION SLIDE, CAPITAL LETTERS. 24 pts Item 1, 16pts item 2, 16pts Item 3, 16pts item 4, 16pts Item 5, 16pts

21. TRANSITION SLIDE, CAPITAL LETTERS. 24 pts Item 1, 16pts item 2, 16pts Item 3, 16pts item 4, 16pts Item 5, 16pts

22. BUBBLES Option 1 22 Text

23. BUBBLES Option 2 23 Text

24. IMAGES Numbers 24

25. TEXT Table with 2 columns 25 Text Text 2 Text Text 2 Text

26. TEXT Table with 3 columns 26 Text

27. TEXT Table with 5 columns 27 Text

28. TEXT Table with 6 columns 28 Text

29. TEXT Table with 7 columns 29 Text

30. TEXT Table with 2 columns 30 Text Text 2 Text Text 2 Text

31. FLOW 2 options Text 31

32. FLOW 3 options Text 32

33. FLOW 4 options Text 33

34. FLOW 5 options Text 34

35. Text Text 2 FLOW 2 options Text Text 2 35

36. Text FLOW 3 options Text Text 2 Text Text 2 Text Text 2 36

37. Text FLOW 4 options 37

38. Text FLOW 5 options 38

39. Text FLOW 6 options 39

40. Text FLOW 7 options 40

41. Text FLOW 8 options 41

42. IMAGE pyramid 1 42 Text Abc

43. IMAGE pyramid 2 43 Lorem ipsum Lorem ipsum Lorem ipsum Lorem ipsum Abc

44. IMAGE pyramid 2 44

45. IMAGE 45 Text matrix

46. IMAGE 46

47. BOX 4 options Box - 1Box - 2Box - 3Box - 4 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec semper lobortis est malesuada dignissim. Phasellus 47

48. BOX 6 options Box - 1 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec semper lobortis est malesuada dignissim. Phasellus Box - 2 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec semper lobortis est malesuada dignissim. Phasellus Box - 3 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec semper lobortis est malesuada dignissim. Phasellus Box - 4 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec semper lobortis est malesuada dignissim. Phasellus Box - 5 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec semper lobortis est malesuada dignissim. Phasellus Box - 6 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec semper lobortis est malesuada dignissim. Phasellus 48

49. TABLES 4 columns Lorem ipsumdolor sitconsecteturLorem ipsum 2009201020112014 2013201220152016 2017201820192020 2021202220232024 2025202620272028 49

50. TABLES 2 columns with highlights Loremipsum 20092010 20132012 20172018 20212022 20252026 Sit amet, consectetur adipiscing elit, sit amet 50

51. Loremipsum 2009 2010 20132012 20172018 20212022 2025 2026 TABLES 2 columns with highlights Sit amet, consectetur adipiscing elit, sit amet 51

52. TABLES 52 Text

53. TABLES 53 Text

54. FLAGS Countries we are present GERMANYARGENTINAAUSTRALIAAUSTRIA BRAZILCANADA COLOMBIA DENMARK USAPHILIPPINES GREECE ITALYJAMAICALEBANON CHINA EGYPTEL SALVADOR CHILE SPAIN SOUTH AFRICA SOUTH KOREA FRANCE INDIANORTH IRELAND FINLAND HUNGARY UK NETHERLANDS SLOVAKIA BELGIUM INDONESIA COSTA RICA ALBANIA SINGAPORE VIETNAMUKRAINE

55. POLANDDOMINICAN REPUBLICCZECH REPUBLIC SWITZERLANDROMANIATURKEYTUNISIARUSSIA PORTUGAL SWEDEN NORWAYMEXICO FLAGS Countries we are present

56. MOSAIC 29 options Sentence, definition or highlight Text 21 Text 22 Text 23 Text 24 Text 25 Text 26 Text 27 Text 29 Text 1 Text 2 Text 3 Text 4 Text 5 Text 6 Text 7 Text 8 Text 9 Text 10 Text 11 Text 12 Text 13 Text 12 Text 15 Text 16 Text 17 Text 18 Text 19 Text 20 56

57. MOSAIC 20 options Sentence, definition or highlight Text 11 Text 12 Text 13 Text 15 Text 16 Text 12 Text 19 Text 1 Text 2 Text 3 Text 4 Text 5 Text 6 Text 17 Text 7 Text 8 Text 9 Text 10 Text 18 Text 20 57

58. MOSAIC 16 options Sentence, definition or highlight Text 9 Text 10 Text 12 Text 13 Text 11 Text 1 Text 2 Text 3 Text 4 Text 5 Text 12 Text 6 Text 7 Text 8 Text 15 Text 16 58

59. IMAGE Company’s structure 59 Name Position Name Position Name Position 10 40 Name Position Name Position Name Position Name Position Name Position 20 9 Name Position Name Position 10 5 Name Position 4 Name Position Name Position 3 2 2 1 2 7 Name Position 3 Name Position 3

60. GRAPHIC 01 TITLE % / $ (measure) 60

61. GRAPHIC 02 TITLE % / $ Measure 20%17%7%11%13%15%6%4% 61

62. GRAPHIC 03 bars TITLE % / $ Measure 62

63. GRAPHIC 03 bars TITLE % / $ Measure 63

64. GRAPHIC 04 bars TITLE % / $ Measure 64 TITLE % / $ Measure

65. GRAPHICS 3 graphics TITLE mm TITLE cm TITLE in 65

66. GRAPHIC 04 lines TITLE % / $ Measure 66

67. GRAPHIC 05 pizza TITLE % / $ Measure TITLE % / $ Measure 67

68. GRAPHIC 06 Columns with text TITLE R$ MM Text Textdsadkjasdkjsakj kasjdksa sadasd lorem ispum lorem sdasdnb asd Asdaksdkjasd asdasdasd 68

69. GRAPHIC 07 columns with text TITLE R$ MM Text Textdsadkjasdkjsakj kasjdksa sadasd lorem ispum lorem sdasdnb asd Asdaksdkjasd asdasdasd TITLE R$ MM 69

70. GRAPHIC 08 TITLE % / $ Measure 70

71. IMAGES 71

72. IMAGES Icons example 8,0 example 8,0 example 10,0 example 10,0 example 8,0 example 8,0 example 8,0 example 8,0 example 9,5 example 9,5 example 8,0 example 8,0 72

73. IMAGES Check marks 73

74. IMAGES Arrows 74

75. IMAGES Process 75

76. IMAGES Race 76

77. IMAGES Puzzle 77

78. IMAGES Time 78

79. IMAGES Magnifying glass 79

80. LOGO Teleperformance Without tagline logo with tagline (main) Globe (restrict use) 80

81. COLORS RGB Main colors R0G164B72 R163G20B22 R91G191B33R0G122B165R163G193B173 R102G124B114R157G B R188G B Secondary colors R0G63B119 81

82. TIPS Do not position images over the ribbons Don’t Do option 1: reduce the image option 2: cover the whole slide with the image option 3: cover the whole slide with a white box 82

83. TIPS Minimum space 5,6cm 83

84. TIPS Do not distort the images and logos X X right Enlarge image by pulling the corner wrong Do not pull it from the sides 84

85. TIPS Client’s logo use 85 Position the client’s logo as in this example. Always align it with the title above (left)

86. TIPS Font Size for the Presentation Structure slides 86 According to the ammount of items in your presentation chapters, increase the size of the font, as in the example on the left.

87. CLIENTS’ LOGO APPLICATION Position 87 Apply clients’ logos as in this example. Close to the ribbons, aligned by the top. The logos used should always be proportional to Teleperformance ‘s logo size.

88. TIPS Transition slide 88 If you will not use sub- items, in the transition slides, you can enlarge the font size.

89. TIPS Last slide 89 This is only to be used to close the presentation, never as cover or transition.

90. TIPS Do not place pictures on the blue background 90 X

91. TIPS Brand application 91

92. thank you (Calibri 44)