2. L OOK AT THE INFORMATION CARDS C AN YOU FIND A WAY OF ORGANISING AND PRESENTING ALL THIS INFORMATION SO THAT IT IS EASY FOR CUSTOMERS TO COMPARE THE PRICES TO DELIVER DIFFERENT PARCELS ? I S THERE ANY INFORMATION IN THE CARDS YOU DO NOT UNDERSTAND ?

3. Company 1 Small parcels: Delivery 2 – 4 days Up to 2 kg£2.80 Company 2 Maximum parcel size: 60 cm × 50 cm × 50 cm Company 2 Delivery 2 days 0 – 2 kg£5.59 2 – 5 kg£7.19 5 – 10 kg£9.29 Company 1 Small parcels: 45 cm × 35 cm × 16 cm Medium parcels: 61 cm × 46 cm × 46 cm Company 3 Prices exclude VAT 0 – 1 kg£2.32 1 – 2 kg£3.15 2 – 5 kg£4.40 5 – 10 kg £6.07 10 – 20 kg£8.15 Remote area surcharge £1.67 Deliveries take 4 working days Company 3 Maximum length 120 cm Max Volume 225 cm: Add the width and depth, and multiply by two. Then add the length. The total of this calculation must not exceed 225 cm.

4. Company 1 Medium parcels: Next day delivery 1 kg£5.65 2 kg£8.90 5 kg£15.85 10 kg£21.90 20 kg£33.40 Company 1 Medium parcels: Delivery 2 – 4 days 1 kg£4.89 2 kg£4.89 5 kg£13.75 10 kg£20.25 20 kg£28.55 Company 2 Delivery 3 to 5 days 0 – 2 kg£4.89 2 – 5 kg£6.19 5 – 10 kg£8.29 Company 1 Small parcels: Next day delivery 1 kg£3.30 2 kg£5.45

6. A DDITIONAL QUESTIONS C OMPANIES 2 AND 3 MAKE THE SAME MISTAKE WHEN SHOWING THEIR PRICE BANDS. W HAT IS THIS MISTAKE, AND WHAT PROBLEM COULD IT CAUSE ? H OW CAN WE OVERCOME THIS PROBLEM ? C OMPANY 3 MAKES ANOTHER MATHEMATICAL ERROR WHEN IT EXPLAINS HOW LARGE YOUR PARCEL CAN BE. W HAT IS THIS MISTAKE, AND HOW COULD THIS BE OVERCOME ?

7. E XTENSION QUESTIONS I S IT POSSIBLE TO SEND A MAGIC WAND THAT IS 55 CM LONG, 2 CM IN DIAMETER AND WEIGHING LESS THAN 1 KG AS A SMALL PARCEL WITH COMPANY 1? I F SO, HOW ?