1. Citizens Advice Cymru Conference 2012 Are we all in this together? Tuesday 20th November 2012 #walesCABconf

2. Jackie Blackwell, CEO, Canolfan Cynghori Ynys Mon

3. Impactsso far ! Impacts so far ! More complex cases presented Projects running to maximum capacity

4. Impacts to date cont…… IB – ESA ( Ynys Mon 11/12-765 12/13-688) GPs response re ESA Impact on mental health JCP staff errors and inconsistency across the service Gateway Local Councils not prepared & not working in partnership

6. Future Concerns Welfare Reform Impacts Transition fund for Wales? Replacement for LSC? GPs & PIP Pressure on volunteers

7. Future concerns cont………… Loss of specialist staff Funding Digital Inclusion Financial Capability OCR not Ofqual Competitors

9. Positives & Solutions Adviceline Cymru WG Funding MAS funding W.R. Impact Partnerships North Wales CEOs Forum Training Petra? Social Policy Advice Services Review Outcome

10. US

11. Any Questions ?