1. University Library System, CUHK 香港中文大學圖書館系統 University Library System The Chinese University of Hong Kong Simple, Flexible and Informative - Personalised Library Services Ivan Chan Assistant Librarian Information Technology And Planning December 8, 2009 1

2. University Library System, CUHK WebPAC Encore 2.0 -> Encore 3.0 WebPAC Pro 2

3. University Library System, CUHK About our WEBPAC Major WEBPAC enhancements Release 2001 (Apr 2001)  MyMillennium Allows a patron to log in to the Web OPAC, which will remember that patron's information during the search session.  Patron Information Update Allows patrons to modify address, telephone number, and email address, in their own records via the Web OPAC.  Material Type Image Allows specification of an image to be shown for a particular material type 3

4. University Library System, CUHK About our WEBPAC Major WEBPAC enhancements Release 2002 (October, 2003)  Book jacket image Display a thumbnail image and a link to the full book jacket image on the bibliographic record display  Different scopes display customize different bibliographic record displays for different scopes Millennium Silver (April, 2004)  Provide reading history 4

5. University Library System, CUHK About our WEBPAC Major WEBPAC enhancements Release 2005 (August, 2005)  My Rating - Rank a book Release 2006 (June, 2006)  WEBPAC Pro  Provide spell check  Support RSS feed Product release (September, 2007)  Community review 5

6. University Library System, CUHK About our WEBPAC Major WEBPAC enhancements Release 2007 (May, 2008)  Mylist, My Record Feed  recover a lost PIN Release 2009A (August, 2009) …. 6

7. University Library System, CUHK 2001 MyMillennium Material type image Update Patron’s Info. 2005 My Rating 2007 Community Review Encore General Release; CUHK joined Encore’s 2 nd wave development. WEBPAC……........................WEBPAC Pro...Encore 2008 MyList; Recover a lost PIN; CUHK launched Encore 2.0. 2004 Reading History 2003 Display thumbnail & Book jacket image 2009 Encore 3.0 (July) Encore 3.3 (Dec.) 2006 WEBPAC Pro, spell check, RSS feed; Announce Encore Roadmap About our WEBPAC 7

8. University Library System, CUHK CUHK launched Encore as Library Catalogue 2, or Catalogue2. Catalogue2 8

9. University Library System, CUHK a single search box spell checker faceted navigation advance result ranking tag cloud book jacket wildcard searching support add a tag SIMPLE interface Catalogue2 9

10. University Library System, CUHK Catalogue2 An online feedback on Catalogue2 also launched in Nov. 2008 75 respondents received as of Nov 2009 What did we ask? Did you find Library Catalogue 2.0 easy to use? 10

11. University Library System, CUHK Did you find the following features useful? Refine by Search found in Title, Author, Subject Very useful + useful = 56% Not useful = 26% Didn’t use = 18% Catalogue2 11

12. University Library System, CUHK Did you find the following features useful? Refine by Tag Very useful + useful = 43% Not useful = 20% Didn’t use = 37% Catalogue2 12

13. University Library System, CUHK Catalogue2 13

14. University Library System, CUHK Catalogue2 User’s Comments Simple interface homepage is too Google, and OK. But…. cannot export to refworks! …does not allow me to refine or correct my search keywords on the search results page… 14

15. University Library System, CUHK …the icon are scattering around the page and not so easy to find… …what we need is the clear indication of the Call number and location. It is a bit too fancy for me... it is not connected with my library interactively Cannot type in more than 1 criteria in different fields. Catalogue2 15

16. University Library System, CUHK Summary Generally, simple and easy to use Need time to adopt the new interface  Over 30% respondents didn’t use the new features 56% respondents found Search found in Title, Author, Subject useful.  Prefer traditional search methods Catalogue2 16

17. University Library System, CUHK Summary Enhancements required, to provide similar functions as full library catalogue as  Export citations to Refworks (to be available in Encore version 3.3) or Endnote  Refine the results within the results page Catalogue2 17

18. University Library System, CUHK Apart from the Catalogue2, how to manage my E-Resources and web resources? To be launched in early 2010 18

19. University Library System, CUHK MyLibrary 2.0 19

20. University Library System, CUHK MyLibrary 2.0 Personalize your web space Manage your own E-journal titles list via RSS View circulation records Ask reference librarian via Reply board Support external Widget Support bilingual languages Flexible and Informative 20

21. University Library System, CUHK Web Space Personalisation  Add/Remove the modules for the library online services  Customise Web space by simply drag and drop the modules MyLibrary 2.0 21

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23. University Library System, CUHK MyLibrary 2.0 E-Journal titles via RSS Browse OR Search E-Journal titles Select and Add your favourite E-Journal title RSS feeds Provide, currently, over 45,000 E-Journal RSS feeds Support both Chinese and English E- Journals title e.g. China Journal Net and Wanfang 23

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25. University Library System, CUHK E-journal Titles via RSS 25

26. University Library System, CUHK MyLibrary 2.0 HTMLWidget  widget is a piece of reusable code that you can plug into your website  Example: OCLC Worldcat <script language="javascript" src=" http://www.worldcat.org/widgets? http://www.worldcat.org/widgets lookAndFeel=keywordSmall& ai=tornny&searchTerm="> 26

27. University Library System, CUHK HTML Widget 27

28. University Library System, CUHK MyLibrary 2.0 My Library Record  Link to INNOPAC Circulation Record  Provide overdue and pre-overdue alert 28

29. University Library System, CUHK MyLibrary 2.0 Other features My References  Manage and keep E-journal articles Reply-Board  Send Questions to Library staff  Allow us to publish the questions to all users Library New Additions List Interface to Federated Search 29

30. University Library System, CUHK MyLibrary 2.0 Conclusion Able to personalise different library online services in your own Web space Provide over 45,000 E-journal RSS feeds Set your own keywords for the library new additions 30

31. University Library System, CUHK MyLibrary 2.0 Conclusion (cont.) Use Reply board to send questions to reference librarians within the same Web space Use external Widget to embed their own web resources Provide a truly user-oriented personalised Library Services 31

32. University Library System, CUHK Acknowledgment Information, Research & Instructional Services (IRIS) Useful Links Visionary Library Partners http://www.iii.com/news/pr_display.php?id=354 Encore at Chinese University of Hong Kong INN TOUCH, vol 22, no. 3, http://www.iii.com/news/it/it_2008_12.pdfhttp://www.iii.com/news/it/it_2008_12.pdf Feedback on Library Catalogue 2.0 http://mmlab.itsc.cuhk.edu.hk/SurveyASP/PagedSurvey.aspx?sid=1491 32

33. University Library System, CUHK Thank you! Email: ivanchan@cuhk.edu.hk 33