1. Dianne’s Person Centred Review Marsden Resource Centre 10 th September 2009

3. We said some of the great things we like and admire about Dianne

4. What’s important to Dianne now Company Independence Waking up gradually Knowing who’s coming to support me Making my own decisions and having choices My morning routine Going to Rendezvous disco Being treated with respect Shopping Having something sweet to eat (weight watchers biscuits or cakes) I have a morning routine in place and staff know to check with me regularly if I want to change anything I have a staff rota so I know who’s coming to support me All my staff can drive and can support me to the disco when I want to go Dianne is diabetic and has been to see the dietician with support and staff are aware of her diet and support her with this

5. What’s important to Dianne in the future Going to college Buying some blinds for the window Daytime activities Having a shopping trip once a month Going on holiday to Lourdes Going to a show or the cinema

6. What support does Dianne need to stay healthy and safe Support with personal care Staff to be aware of my routines Staff to check things out with me and listen to me and accept my decisions Having plenty of time and not to be rushed 2:1 support Support with health needs Adaptations at home I have a morning routine in place and staff know to check with me regularly if I want to change anything Dianne is diabetic and has been to see the dietician with support and staff are aware of her diet and support her with this. Dianne is supported to attend all health appointments Dianne’s home is well adapted and staff support her with any further adjustments that are needed

7. Questions to answer and issues to resolve Going to college Hours of support Day services Adjusting times of support Banking hours of support

8. What’s working and not working What’s working Support from 4 Seasons Staff speak to me nicely Playing games with staff Living in my own home Having a staff rota Musical movement at the Marsden Centre Working on the computer Developing a routine with Dianne and getting to know her well Good flexibility and person centred support from 4 Seasons What’s not working Missing friend from the Marsden Centre who has gone into a nursing home Activities at the Marsden Centre Staff coming at 8pm on a Monday Contracted hours are limiting the amount of support Dianne has Understanding that Dianne is bored at the Marsden Centre because of a lack of 1:1 support Dianne 4 Seasons Marsden Centre Anita, social worker

9. Action Plan WhoWill do whatBy when KellyContact Burnley College to find out details of courses 21 th September 2009 4 Seasons staffSupport Dianne to have an interview at college for either a Monday or a Wednesday As soon as Kelly has details of courses and an appointment can be made KellyLook at Dianne’s support to bank hours from evenings or weekends to accommodate support for a days shopping trip End September 2009 4 Seasons staffSupport Dianne to look for some blinds for her window End September 2009 CathFind information out about a holiday to Lourdes End September 2009

10. More Actions WhoWill do whatBy when MichaelGet details about holidays to the Calvert Trust 10 th September 2009 LaurenContact local cinema to find out what’s on21 th September 2009 4 Seasons staffCheck with occupational therapy about the hand rail near Dianne’s bed 14 th September 2009 AnitaChase up a referral to Mental Health Services 21 th September 2009 MichaelFind out details about Dianne’s friend who is in a nursing home 21 th September 2009

11. More Actions WhoWill do whatBy when KellyContact Sandra the night manager at 4 Seasons to find out details of electric wheelchair 10 th September 2009 LaurenSupport Dianne to the Ceda Centre to look at adaptations End September 2009 MichaelChat to Dianne about activities she can do at the Marsden Centre 20 th September 2009 MichaelIf Dianne is still feeling bored at the Marsden Centre Michael will speak to Dianne and her circle of support to look at alternative daytime activities December 2009 KellyChange support on Mondays from 8-10pm to 6-8pm 21 st September AnitaLook at Independent Living Fund for DianneEnd September 2009 KellySpeak to Sandra the night manager at 4 Seasons and review the evening support Dianne has to see if these hours can be moved to daytime support 21 st September 2009

12. Thanks to Dianne and everyone who supported her at her review meeting