1. WIC EBT User Group Vendor Forum July 2014

2. The Ripples Group © 2014 CONFIDENTIAL & PROPRIETARY What is ? Based in Boston >>>> Serving the World. Founded in 2000 by experienced consultants. Public and private sector practices. Core services: Strategic discovery Operations improvement IT enhancement Results-driven. Pragmatic, highly analytical & collaborative. Long-term client relationships. 2 often a blend.

3. The Ripples Group © 2014 CONFIDENTIAL & PROPRIETARY Ripples Qualifications WIC ExpertiseHigh Caliber Team Public & Private Experience WIC Projects in 3 States Vision Development Performance Management Cost Neutrality Participant Survey WIC Branding State Office Survey Breastfeeding Improvement Deep Relevant Experience 3 Strategic Planning Planning Grant PAPD Feasibility Study IAPD Project Management EBT Implementation

4. The Ripples Group © 2014 CONFIDENTIAL & PROPRIETARY 4 Massachusetts WIC EBT in Pilot! PAPD IAPD Feasibility Study & Cost Analysis (Feb ‘13) IT RFR (Jun ‘13) What?Who?Go for it! Pilot (July ‘14) Ripples has supported MA WIC throughout planning and implementation… Implementation Kickoff (Oct ‘13) When?

5. The Ripples Group © 2014 CONFIDENTIAL & PROPRIETARY 5 EBT Management Key Elements Plan ahead and manage the change process Build the team (including IT contractors) Develop a strong vision

6. The Ripples Group © 2014 CONFIDENTIAL & PROPRIETARY Ripples Areas of Expertise 6 Project Management IT Assessment & Planning Change Management Vision & Strategy Development Performance Improvement

7. The Ripples Group © 2014 CONFIDENTIAL & PROPRIETARY Contact Info 7 www.ripplesgroup.com Thomas Innis tinnis@ripplesgroup.com Alison Rogers arogers@ripplesgroup.com