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Socia l Media MPA SOG Dec 2, 2009 Durham, NC Business in 140 Characters or Less.

Published byMarcia Patterson Modified over 9 years ago

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Presentation on theme: "Socia l Media MPA SOG Dec 2, 2009 Durham, NC Business in 140 Characters or Less."— Presentation transcript:

1 Socia l Media MPA SOG Dec 2, 2009 Durham, NC Business in 140 Characters or Less

2 Web 2.0 Openness Collaboration Community Trust

3 Share Content -> Tools -> Dialogue -> Control Users Add Value

4 Social Networks BLOGS Empower the Public Hashtags Crowd Sourcing

5 Newspapers Radio TV Citizen Engagement Web Site

6 32 Voters 18

7 Meet Gavin “Life is a Stage… Perform” “Leading, Inspiring, & Motivating Young People across Our Nation!” 2000 to 2008 Age 18 to 44 +45

8 Is it Really a Phone ?

9 Customer Experience Customer Service Vs

10 Yes BUT what is Catawba County doing? and why should you care?

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12 How Catawba County Uses Social Media

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19 The Magic RSS -> Tool -> Dialogue -> Email Let the system do the work!

20 RSS FEEDS a real time saver!

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22 SETS MAP UPLOADING uploadphoto@catawbacountync.gov www.catawbacountync.gov/uploadphoto.asp SHARING

23 VIDEOSVIDEOS PHOTOSPHOTOS SHOW US YOUR...

24 BRANDED CHANNEL SHORT AND TO THE POINT PRIVATE VS. PUBLIC

25 YouTube Branded Channel Request for Government Name of Government Website URL YouTube Username Account Email Address Channel Plans government@youtube.com

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27 Public Records Meeting the Challenge of

28 Public Records and Social Media Track postings through traditional channels push to social networking sites Run feedback into traditional channels Setup notifications, trackbacks, or any changes to email and archive.

29 Who Else Is using social networking?

30 OFFICE OF THE GOVERNOR DEPARTMENT OF CORRECTION STATE HIGHWAY PATROL NC WINE & GRAPE COUNCIL NC FILM OFFICE CLEAN WATER MANAGEMENT TRUST FUND DIVISION OF POLLUTION PREVENTION AND ENVIRONMENTAL ASSISTANCE NC MUSEUM OF NATURAL SCIENCE OFFICE OF ENVIRONMENTAL EDUCATION NORTHCAROLINA ON TWITTER NCLGISA

31 Top 10 Federal Agencies White House: 327,592 Marine Corps: 83,144 Army: 49,416 CDC: 21,257 State Department: 16,386 NASA: 7,768 NASA JPL: 6,536 (Jet Propulsion Lab) Library of Congress: 6,520 Air Force: 3,011 EPA: 2,608 As of: Sep 14, 2009

32 NORTHCAROLINA ON FACEBOOK Office of the Governor JobsNOW Department of Transportation Department of Cultural Resources NC Commission on Volunteerism and Community Service NC Wine and Grape Council NC Film Office NC Tourism Office NC Aquariums Clean Water Management Trust Fund Division of Pollution Prevention and Environmental Assistance - RE3.org NC Museum of Natural Science N.C. Stormwater (Division of Water Quality)

33 Yes BUT what are you doing?

34 New Media for Local Government

35 Socia l Media MPA SOG Dec 2, 2009 Durham, NC Business in 140 Characters or Less

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