1. The Passenger Transport Unit Welcome to: Bus Operators Forum 11 th May 2009

2. Leicestershire Bus Operators Annual Forum 2009 Agenda Housekeeping – please turn mobiles off, no fire drills expected Introductions Traffic Commissioner for the Eastern Traffic Area / Q&A Safer Travel Initiative School Transport Contracts – An Update Efficiency/Savings Challenge New Local Bus Service Contract Conditions Commissioning & Procurement strategy Consultation Working Group nominations Questions and Answers session

3. Leicestershire Bus Operators Annual Forum 2009 Introductions Dave Smith (Chair) Team Leader – Quality Team Richard Turfitt Traffic Commissioner for the Eastern Traffic Area Mark Watters Team Leader – Service Review & Development Peter Haines Quality Officer – Quality Team Simon Noakes Transport Officer – Contracts Team

4. Leicestershire Bus Operators Annual Forum 2009 Traffic Commissioner Richard Turfitt

5. Leicestershire Bus Operators Annual Forum 2009 Q & A Session

6. Leicestershire Bus Operators Annual Forum 2009 Thank you for all your hard work!

7. What weve been up to? School assemblies: 13 9000 13 High Schools. Over 9000 Pupils. Promotional campaign for safe travel on the bus. Posters, leaflets, new website etc. More passes checked. 28 28 new CCTV units fitted. 223 Number of bus bans issued = 223 16 Students on Acceptable Behaviour Contracts = 16

8. Visiting 60 Primary schools in run up to summer. More pass checks. Increasing Safer Travel publicity. What next?

9. Get to know each other! Drivers can share any problems. Safer Travels roles and goals! Offer drivers support and guidance. Driver Training / Information

10. Are we listening to you? Problems not being sorted. Back-up, or lack of, for drivers and operators. Response.

11. Leicestershire Bus Operators Annual Forum 2009 School Transport Contracts Update EU Framework Agreement is now in place. Starts 1 st June 2009-10 school tenders will be business as usual over the summer BUT only those on Framework will receive tenders Two phases of tenders this year – mid June and mid July For existing contracts you must sign up to a revised set of contract conditions by 29 th May No re-tendering of whole schools planned this year Melton school reorganisation

12. Leicestershire Bus Operators Annual Forum 2009 Efficiency/Savings challenges Our targets are tough May get tougher (recent budget) Quality must be maintained Projects already in place: - E-tendering (taxis) - Reviewing many more contracts and services - Fleet review -SEN & SC reviews Can you help? Any ideas? PTU savings targets 2009-12 Year09/1010/1111/12 Target£680k (3%) £710k (3%) £720k (3%)

13. Leicestershire Bus Operators Annual Forum 2009 Local Bus Services Contract Conditions / EU Compliance Local Bus Service tenders will be EU compliant from September 2009 (tenders going out from June) As with other services (schools) we have revamped local bus conditions Separate Operator Information Meeting on 25 th June 2.00pm in Goscote Suite – please let us know if you want to attend Determining best value

14. Leicestershire Bus Operators Annual Forum 2009 Commissioning and Procurement Strategy Consultation The Council invites your views on the initial draft of the Strategy, including any suggested amendments Please send your feedback on the Strategy, or direct any requests for clarifications, to: –James Trotter, Senior Procurement Manager –Tel: 0116 3057310 –jtrotter@leics.gov.uk A Feedback Form is available The consultation deadline is 5pm on 26 th June 2009 www.leics.gov.uk/draft_sustainable_commissioning_and_procurement_strategy

15. Leicestershire Bus Operators Annual Forum 2009 Working Group nominations Remit of the working group: – For both the Authority and bus companies to gain an insight and understanding of the aspects of contract work that are important to them and work together to address any general issues that may arise – For LCC to pass on information on relevant policy or legislative changes, duty of care issues and general information affecting the bus market – To discuss new ways of working and to work in partnership – To look at all aspects of LCC contract work for mutual benefit – To share the discussion with all in the market via the published minutes Please contact Dave Smith or a member of staff in the PTU with your nomination. We are looking for 1-2 people from approximately 10 companies to form the 2009/10 working group to meet 3 times between now and May 2010.

16. Leicestershire Bus Operators Annual Forum 2009 Q & A Session

17. Leicestershire Bus Operators Annual Forum 2009 Working group nominations and further information By phone: 0116 3058777 and ask for the Quality Team By email: ptu@leics.gov.uk In writing: Quality Team Passenger Transport Unit Dept of Highways, Transportation & Waste Management County Hall Glenfield Leicester LE3 8RJ Final note: Please remember to address invoices to: The Business Support Team