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E-learning Scoping Exercise for NHS South Central; results and recommendations Alison Wright, E-learning Task Force Manager
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Methodology 1.Organisational strategy 2.Learner support 3.Expertise 4.Infrastructure 5.Quality
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Principles and aims Collaboration Open access Transferability Sustainability Pedagogically sound Portability Economies of scale Consistency Altruistic Quality assurance Accessibility
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Current activity
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1. Organisational strategy
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75% organisations do not have an e-learning strategy Half of all organisations have chosen to integrate e- learning into a wider learning and development strategy “…it gets a mention.” Strategy development
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Strategic sponsors Case study: SE Mental Health CEO Group
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Organisational priorities Statutory and mandatory training Commissioning Recruitment and selection Leadership and management Customer service Long-term conditions CRS training Medicines management People management skills Flu pandemic
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Assisting strategy development Regular benchmarking Engage senior level executives Partnership working
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2. Learner Support
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Common issues Main barriers are: ICT reticence Basic ICT skills Access to equipment Protected time
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Dedicated e-learning leads Departments involved in providing learner support: –Library services –L&D administration services –ICT helpdesk
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Case study: Oxfordshire PCT – e-learning champions
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Developing and engaging organisational e-learning champions
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3. Expertise
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E-learning leads –Strategic leadership –Change management –Gaining staff engagement –…and management commitment –Commissioning content –Authoring content
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“[e-learning] should not be an AOB tagged onto the end of another meeting”.
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Development for e-learning professionals Development for trainers and tutors Develop organisational intelligence Workshops for national content Start-up & Enhancement packages Establish a regional e-learning group
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4. Infrastructure
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Access Case study: Royal Berkshire Healthcare NHS Trust - innovative approaches to access
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Platforms OLM Enterprise Study Serco Teknical IvySoft Moodle Training Tracker
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Programs National content –E-learning for Healthcare www.e-lfh.org.ukwww.e-lfh.org.uk –NHS Connecting for Health NHS Elite & NHS Health –Core Learning Units
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Programs Local content –Off the shelf Identified existing opportunities for partnerships! –Outsourced development E-learning companies ‘circling like sharks’! –Internal development 118 courses
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Exercise
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The ‘readymade’ adapt & adopt
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Open Courseware MIT OpenCourseWare – e-learning strategy
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To support and encourage the adoption of common national e-learning content standards. Any content commissioned centrally to be made available as open courseware.
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Strengthen ties between NHS CFH and SHA E- learning lead. To influence adoption of common learning outcomes that satisfy NHSLA requirements. To avoid inhibiting innovation. To emphasise IT requirements to support e- learning initiatives. Implementation support for NLMS. Seek accreditation for learning resources.
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Identification and guidance of reputable providers - pooling evaluation. Central support for commissioning content, co-ordinating purchases of enterprise-wide solutions and identifying potential partnerships.
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5. Quality
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Quality E-learning networks –www.elearningnetwork.orgwww.elearningnetwork.org –www.towardsmaturity.comwww.towardsmaturity.com –CHAIN network WEHT devised evaluation criteria for commissioning Quality checks in the development stages
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Communication National E-learning Strategy Board National E-learning Management Board SHA E-learning Leads Group NHS South Central E-learning Group Trusts / PCTs
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To work within national e-learning governance structures To establish agreed criteria for evaluating new products/packages.
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“It’s great to see all this moving forward!”
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