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5. PERISHABLE TRANSFER CENTRE (PTC) - Supplier Manual - ÆON GLOBAL SCM Sdn. Bhd. (1025615-V) Ver. 1-1 (Effective Date: 06 th Dec 2013) PENDING:

6. Agenda 6 1.PTC Overview 2.Requirements 1) PTC General Rules 2) Documentation 3) Packing Specifications(Cartons) 4) Packing Specifications(Palletize) 5) Delivery Booking 6) Transportation 7) Unloading 3.Summary - PTC Reject Cases /Cases Penalty imposed 4.Contact List 5.Supplier’s Acknowledgement PENDING:

7. Overview 7  PTC located at Bandar Puchong.  Monday to Saturday, 07:00 to 19:00, exclude peak season.  Manage AEON warehouse facility – Cross Dock (XD) & Consolidation (CS).  Cross dock & Consolidation items are an amalgamation of store demand and will be dispatched in 24 hours upon receiving at PTC. No stock held in PTC.  Cater for existing AEON stores and subsequent new stores. Distribution CentreStore Code (PTC Code) Receiving HoursOffice Hours PTC XD () 07:00 – 19:00 (Monday to Saturday) 09:00 – 18:00 CS () PENDING:

8. PTC Location 8 100 ㎞ ： DC ： Store 5㎞ 5㎞ Klang Valley KL RDC HC CDC PC PENDING:

9. PTC Address & Contact 9 Address: AEON Perishable Transfer Centre (PTC) c/o Cold Chain Network (CCN) No. 3, Jalan Perindustrian Puchong Bandar Metro Puchong 47160 Puchong, Selangor Darul Ehsan Telephone (Hunting Line): 03 – 8060 4764 Fax: 03 – 9207 2007 GPS: 3.040369,101.604045 3.040369N 101.604045E 3°02’25''N 101°36’14''E PENDING:

10. 10 Logistics & Information Flow Supplier AEON KL RDC AEON Store (Ordering & PO Data) (Accept PO & Create DO) (Payment Advice)(Confirm Payment) (RN Generated) Logistic Flow IT Flow B2B System AEON HQ PENDING:

11. 11 Supplier Delivery Process 1 1 Security check by Guards 3 3 Register lorry & drivers to KL RDC Office 4 4 Unloading & Merchandises Inspected 5 5 Receive “Receiving Note” 6 6 Arrive RDC 30 min before delivery time 2 2 Inspection by our Security before leaving Driving License RN DO Registration Form Appendix P-1 Appendix P-1 * For the Details, Please refer each “Process Guideline” Appendix P-2 Appendix P-2 Appendix P-3 Appendix P-3 Appendix P-4 Appendix P-4 Appendix P-4 Appendix P-4 Registration Form Registration Form Registration Form Registration Form - Document - PENDING:

12. 12 Lorry Dimension (Horizontal) XX m W1W1 W2W2 H1H1 H2 PENDING:

13. 13 Lorry Dimension (Vertical) - Type A Cooling Unit XX m L1L1 L2

14. 14 Lorry Dimension (Horizontal) - Type A Lorry Size L2L1 5 Tone 13 Tone 20 Tone ____ Tone

15. 15 Lorry Dimension (Horizontal) - Type A Cooling Unit XX m H1H1 H2 XX m H3

16. 16 Lorry Dimension (Horizontal) - Type A Lorry Size H3H2H1 5 Tone 13 Tone 20 Tone ____ Tone

17. 17 PC Tray Dimension Type A ~ 33 Ltr Type B ~ 16 Ltr Dimension: 155mm(H) X 410mm(W) X 630mm(L) Dimension: 85mm(H) X 410mm(W) X 630mm(L)

18. 18 Cart Rack with Thermo Cover Dimension: ____mm(H) X ____mm(W) X ____mm(L) Material: ____ Weight (Empty): ____kg Weight (With Thermo Cover): ____kg

19. 19 Cart Rack with Thermo Cover From Front View

20. 20 Cart Rack with Thermo Cover (Sample) From Top View Too big empty space Too big empty space

21. 21 Cart Rack with Thermo Cover (Request) From Top View Empty space just nice

22. 22 Delivery Material Comparison Cart Rack with Thermo Cover

23. 23 Lorry Dimension (Vertical) - Type B XX m L1L1 L2 PENDING: L3 XX m

24. 24 Lorry Dimension (Data) Lorry SizeW1W2H1H2L1L2 4 tone 10 tone 13 tone 18 tone 20 tone PENDING:

25. 25 PTC Volume Growth Chinese New Year Festive Achieved Target Volume Stabilized PC Started

26. 26 D&D Volume Growth Summary OCT 2013 NOV 2013 DEC 2013 JAN 2014 FEB 2014 MAR 2014 D&D Volume Growth RM 30,000 PC Volume Growth RM 35,000 Total PTC Volume RM 100,000 RM 383,000

27. 27 D&D Volume Growth Schedule Supplier Code Supplier Name OCT 2013 NOV 2013 DEC 2013 JAN 2014 FEB 2014 MAR 2014 40541NESTLE PRODUCTS SDN BHD RM 30,000 30430 SUSU LEMBU ASLI MARKETING SDN. BHD. RM 35,000 30368 COTRA ENTERPRISE SDN. BHD. 30694TEIK SENN (M) SDN. BHD. 30759 PERMANIS SANDILANDS SDN BHD 31100 F & N DAIRIES (MALAYSIA) SDN. BHD. 32352 MAMEE-DOUBLE DECKER DISTRIBUTION (M) S/B 39845 JULIE'S MARKETING SDN BHD 41947LUCKY FROZEN SDN BHD 44415 PIKZERN MARKETING SDN BHD

28. 28 D&D Volume Growth Schedule Supplier Code Supplier Name OCT 2013 NOV 2013 DEC 2013 JAN 2014 FEB 2014 MAR 2014 44660 MAX FOOD ENTERPRISE (M) SDN BHD 45357 DUTCH LADY MILK INDUSTRIES BERHAD 45829 GD MARKETING SDN BHD 48216 PERNIAGAAN LO SAM 52477 MALAYSIAN YOGHURT COMPANY SDN. BHD. 53449 FDP MARKETING SDN. BHD. 53457 POK BROTHERS SDN. BHD. 55611 LADANG ANGLO NUBIAN SDN BHD

29. 29 PTC Project – Logistic Flow PC (Metro Prima)PC (Bdr. Puchong) PTC AEON Store Option A: Option B:

30. 30 PTC Delivery Material Comparison Hand Carry Cargo Cover Cart Rack + Thermo Cover Picture Price/Unit PC Tray Capacity Weight/Unit Average Usage /Store/Trip

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50. 50 Motor cycle Car 6-4 Requirement – Transportation Freezer Lorry Canvas Lorry Open Lorry Trolley/Hand Carry

51. 51 PENDING: 1-3 PTC Access Route PTC

52. 52 PENDING: 1-5 PTC Traffic Flow

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56. 56 1-1 PTC General Rule RefDetails 1 PTC is not liable for any missing documents or un-collected stocks after issuance to driver or in the event driver refuses to collect. 2 Anyone should be on proper dress and should bring ID, passport or driving license. (Please refer 1-2) 3 Prohibited to approach to other area than waiting area, designated bay & designated toilets. 4 Smoking & eating are prohibited in PTC compound, except at the designated area. 5 Not allowed to bring bags, empty boxes and something you can put something into it. 6 Dispute about our classification of damage are not allowed. 7 Follow designated route to get to PTC (Please refer 1-3, 1-4) 8 Follow PTC Traffic rules (Please refer 1-5 ). 9 Park lorries so that the lorries doesn’t block the traffic in PTC compound and along PTC entrance. 10 Suppliers follow PTC staffs’ instructions in PTC (incl. the surroundings). PENDING:

57. 57 1-2 PTC Dress Code N GO K RDC Visitor Pass Shirts Tied-in No Bags Shoes NO RDC Visitor Pass Shirts Tied-OUT Bags Sandals Long Pants Short Pants PENDING:

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61. 61 PENDING: Requirement – Liquidated Damage RefCases 1As per mentioned in ‘Distribution Centre Usage Agreement’ in Clause 4.2. 2As per mentioned in ‘General Agreement’ in Clause 13.

62. 62 Contact List (Current) Category Person In Charge TelephoneFaxE-Mail PTC General Inquiry 03 – 8913 1083 09:00 to 19:00 03 – 8913 1094 PTC AEON Office 03 – 8927 3880 03 – 8927 3879 09:00 to 18:00 03 – 8927 3855AEONDCManager @aeonretail.com.my AEON Merchandise & Ordering AEON Merchandiser 03 – 9207 200503 – 9207 2006 *Respective merchandiser B2BB2B Helpdesk 03–2161 1088 Mon to Fri 09:00 to 18:00 03 – 2161 0108 Helpdesk @b2b.com.my Other Inquiryaeondcsupplierfeedback@aeonretail.com.my PENDING:

63. Supplier are required to submit the undersigned acknowledgement of the AEON PTC Suppliers Manual by 30 th Sept 2013. FAX : 03 – 9207 2006 Email: aeondcsupplierfeedback@aeonretail.com.my 63 PENDING: Supplier’s Acknowledgement