1. Polycom 601/650 IP Phone Quick Reference Guide SURVIVABILITY MODE
Speed Dial
Pre-assigned numbers can be associated with line
keys for rapid dialing. When a new entry is added
to the Contact Directory, it is automatically assigned
to the next available speed dial key.
1. Press ‘Directories’ and select Contact Directory.
2. To add a contact, Press More and follow the prompts to add a contact.
3. To edit a contact/Speed Dial assignment, highlight an existing directory entry and press Edit.
4. If a speed dial index already exists, delete it using the ‘Select’ and ‘Delete’ key.
5. If desired, enter a new speed dial index. For example, enter speed dial index as 1. This assigns the entry to the first available line key.
Line/Speed Dial: Line or Speed Dial keys with LED indicators
LED indicators: Blinking Green =Incoming Call
Solid Green =Active Call
Blinking Red =Call on Hold
Solid Red =Busy Line
Soft Keys: Soft keys to select various context-sensitive options
Message Waiting Indicator
Scroll Arrows: Scroll lists & control text/number entry on display
Select: Select options and text within menus
Delete: Delete options and text within menus
Menu: Access local and server features
Messages: Access Voice Mail
DND: Toggle on/off to cancels ringing and sends calls to VM
Mute: Mutes microphone
Headset: Allows headset operation
Speakerphone: Hands-free operation
Shortcut Keys
When the phone is in a normal “rest” state, the scroll arrows can be used as shortcuts to frequently accessed phone features.
Support
For support, dial:
Training Sign-up and Documentation
To download this document and the full User Guide,
visit:
Polycom Guide
Volume: Adjusts audio & ringer volume
Hold: Places current active call in Hold state
Redial: Dials last connected party
Transfer: Transfer a current call to a 3rd party
Conference: Setup a 3-way conference
Services: Unused at this time
Directories: Access to local directories/call lists
SURVIVABILITY MODE
When fully operational, the 601 will display a solid phone icon next to a line in the LCD of the phone. Should a failure occur, that phone icon will become hollow. This indicates that your system can only offer you basic functionality.
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2. Place a Call
(3 ways) 1. Pick up the handset Press to use the headset
3. Press to use the speakerphone.
   Dial the desired number and press ‘Send’ to complete the call
Answering a Call
Pick up the handset, or press to use the headset, or to use the speakerphone
Voice Mail
New messages will be indicated by a flashing Message
Waiting Indicator light.
If you have multiple lines, individual line indicators reflect Voice Mails left on that line.
Press the ‘Messages’ button to connect to the Voice Mail system.
Dial _____________________to access Voice Mail when outside the system.
If you are a new user to the Voice Mail system, see
for more instruction.
Conference
You may create a conference with two other parties.
1. Place a call to the first party.
2. Press ‘Conference’ to create a new call (the active call with automatically be placed on hold).
3. Dial the second party using the keypad, speed dial keys, missed/placed/received call list, etc..
4. When the second party answers, announce that you are establishing a conference and press ‘Conference’ again to join all parties. OR
You can create a conference any time you have an active and held call by pressing the ‘Join’ soft key.
Note: Ending the call on the originator’s phone will end the conference. Putting the call on hold from the originator’s phone will hold all parties in the conference.
Splitting a Conference
When a conference has been established, press the ‘Split’ soft key to split the conference into two separate calls. The two calls will automatically be placed on hold.
Soft Keys: Soft Key labels are listed on the screen & change depending on the situation.
Main Display: Will display the date/time, missed calls, show incoming calls, the status of active/held calls, and more.
Speed Dial Buttons: Contacts in your Directory will be assigned rapid dialing buttons.
Line Appearances: Multiple appearance of your line allow you to see the status of several calls at once.
Multiple Call Appearances
Your phone is configured to show multiple call appearances. More than one appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, an active outbound call is highlighted when an incoming call from 9307 appears.
Transferring a Call
You may transfer an active call to another party.
1. During a call, press the ‘Transfer’ button.
2. Dial the number to transfer the call to using the keypad, speed dial keys, missed/placed/received call list, etc..
3. Press the ‘Transfer’ key again to complete the transfer. You may choose to wait until the 3rd party answers to announce the caller before completing the transfer.
To answer the incoming call, put the original call on Hold or press to access the new call.
Soft Keys on the Display will give options to Answer, Reject, or Forward the incoming call.
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