1. Patient Safety & Human Factors in the curriculum Gillian Janes Senior Lecturer/University Teaching Fellow

2. Learning continuum Pre- registration CPD: intro - BSc CPD: Postgrad Building Patient Safety & HF capability and capacity - Leadership- Expertise- Application Awareness

3. Human Factors elements addressed: Effectiveness under pressure, dealing with stress and fatigue, resilience Cognitive processes and mental workload Communication and team working Leadership and followership Self awareness and personality type

4. Systems thinking and working Quality improvement tools and techniques Situation awareness and decision making Working in and improving systems/processes Physical environment e.g. LEAN, equipment design Distractions Error (risk management, safety culture)

5. Some examples…..

6. New programmes MA Advancing Quality Safety and Governance in Health & Social Care PgC Advancing Human Factors in Health & Social Care PgC Advancing Quality Improvement in Health & Social Care

7. Programme aims - to develop : MA - critical champions/leaders of quality, safety and governance who can demonstrate enhanced person- centred outcomes in H&SC through leading sustainable change. PgC(HF) – critical advocates/leaders of change who can use a Human Factors approach to enhance the quality, safety and governance of person-centred outcomes in H&SC PgC(QI) - critical advocates for quality, safety and governance improvement that will enhance person-centred outcomes in health and social care.

8. Y1 Knowledge & proposal for action Y2 Plan & implement change; plan evaluation Y3 Evaluate impact Critical champions Context Student Journey

9. Programme Structure

10. Programme Themes

11. Impact focus – service, students and organisation Shared learning – range of disciplines and agencies Learning from and application in the workplace Person-Centred approach service users, students & sponsors Critical Friends Stakeholder Support Forum (CFSSF)

12. Contact: G.Janes@tees.ac.ukG.Janes@tees.ac.uk Any questions?